Senior Quality Assurance Manager

2 days ago


Taguig, National Capital Region, Philippines Neksjob Corporation Full time

The Neksjob Corporation is seeking a highly skilled Senior Quality Assurance Manager to oversee the quality of inbound and outbound customer interactions.

The ideal candidate will have advanced knowledge and experience in quality assurance, with a strong understanding of customer service standards.

Key Responsibilities:

  • Monitor and evaluate the quality of customer interactions across multiple channels.
  • Document performance issues and quality metrics for management review.
  • Provide actionable feedback and contribute to the formal coaching and training of team members.

Qualifications:

  • Advanced knowledge and experience in quality assurance.
  • Proven ability to lead and participate in the development of new solutions and quality assurance projects.
  • Strong capability to provide guidance, share best practices, and manage team performance.


  • Taguig, National Capital Region, Philippines Archgso Full time

    As a Senior Quality Assurance Specialist at Archgso, you will play a critical role in ensuring the quality of our systems and data. The successful candidate will have advanced knowledge of quality assurance testing concepts, methods, and practices in an information technology systems development environment.About the RoleThe QA Analyst coordinates the...


  • Taguig, National Capital Region, Philippines Hunter's Hub, Inc. Full time

    Job Title: Quality Assurance ManagerAbout Hunter's Hub, Inc.Hunter's Hub, Inc. is a leading provider of innovative software solutions. We are seeking an experienced Quality Assurance Manager to join our team.Key Responsibilities:Develop and implement quality assurance processes and proceduresLead cross-functional teams to identify and prioritize quality...


  • Taguig, National Capital Region, Philippines Neksjob Philippines Full time

    Job Title: Assistant Quality Assurance ManagerLocation: AuraWork Setup: OnsiteShift: Shifting ScheduleStart Date: ASAPJob Description:The Assistant Quality Assurance Manager is responsible for overseeing the quality of inbound and outbound customer interactions, including telephone calls, emails, and chats, ensuring accuracy and adherence to quality...


  • Taguig, National Capital Region, Philippines Neksjob Corporation Full time

    Location: AuraWork Setup: Onsite (Shifting Schedule)Start Date: ASAPJob Description:The Assistant Quality Assurance Manager is responsible for overseeing the quality of inbound and outbound customer interactions, including telephone calls, emails, and chats, ensuring accuracy and adherence to quality standards. This role involves documenting quality issues,...


  • Taguig, National Capital Region, Philippines Neksjob Full time

    Location: AuraWork Setup: OnsiteShift: Shifting ScheduleStart Date: ASAPJob Description:The Assistant Quality Assurance Manager is responsible for overseeing the quality of inbound and outbound customer interactions, including telephone calls, emails, and chats, ensuring accuracy and adherence to quality standards. This role involves documenting quality...


  • Taguig, National Capital Region, Philippines NeksJob Full time

    Work Setup: OnsiteShift: Shifting ScheduleStart Date: ASAPJob Description:The Assistant Quality Assurance Manager is responsible for overseeing the quality of inbound and outbound customer interactions, including telephone calls, emails, and chats, ensuring accuracy and adherence to quality standards. This role involves documenting quality issues, tracking...


  • Taguig, National Capital Region, Philippines Archgso Full time

    The Quality Assurance Manager II position at Archgso is responsible for coordinating the Quality Assurance activities with either new systems or changes to existing systems. The successful candidate will have advanced knowledge of quality assurance testing concepts, methods, and practices in an information technology systems development environment.About the...


  • Taguig, National Capital Region, Philippines Neksjob Full time

    Job DescriptionAt Neksjob, we're seeking an exceptional Quality Assurance Manager Lead to join our team. As a key member of our operations department, you'll play a vital role in ensuring the highest standards of quality across all customer interactions.About the RoleWe're looking for a seasoned professional with advanced knowledge and experience in quality...


  • Taguig, National Capital Region, Philippines Gratitude Philippines Full time

    Responsibilities:Carry out quality assurance oversight activities defined in the Client Managed Care National Best Practices and Quality Assurance StandardsConduct regular and systematic review of Managed Care internal and external claim files with focus towards validation of consistent evaluation of evidence-based medicine, comprehensive assessments,...


  • Taguig, National Capital Region, Philippines Gratitude Philippines Full time

    Responsibilities:Carry out quality assurance oversight activities defined in the Client Managed Care National Best Practices and Quality Assurance StandardsConduct regular and systematic review of Managed Care internal and external claim files with focus towards validation of consistent evaluation of evidence-based medicine, comprehensive assessments,...


  • Taguig, National Capital Region, Philippines UnitedHealth Group Full time

    Quality Assurance SpecialistWe are seeking a Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality and reliability of our systems and applications.Main ResponsibilitiesDevelop and execute quality assurance plans using industry-standard tools and methodologiesAnalyze and report...


  • Taguig, National Capital Region, Philippines Suyen Corporation Full time

    Suyen Corporation is seeking a highly skilled QA Manager to join our team. In this role, you will be responsible for leading the quality assurance function, ensuring that our manufacturing processes and products meet regulatory requirements and industry standards.About the Job:This is a mid-senior level position responsible for overseeing the quality...


  • Taguig, National Capital Region, Philippines Suyen Corporation Full time

    We are seeking a highly motivated and detail-oriented QA Manager to oversee our quality assurance processes at Suyen Corporation. The ideal candidate will have extensive experience in the cosmetic or pharmaceutical industries and a strong understanding of regulatory requirements.Key Responsibilities:Develop, implement, and maintain quality assurance policies...

  • Quality Assurance

    18 hours ago


    Taguig, National Capital Region, Philippines Welsend Global Services Full time

    Quality Assurance - Restaurant Order TakingWelsend Global ServicesOn-site - Taguig 1-3 Yrs Exp High/Senior High School Full-timeJob DescriptionDescriptionQuality Assurance (QA) position:Experience in QA (1 year minimum) - For external hiresTechnical Skills:Proficiency in MS OfficeBasic knowledge of SQLSoft Skills:Attention to Detail: Ensuring accuracy in...


  • Taguig, National Capital Region, Philippines Neksjob Corporation Full time

    We are looking for a talented Quality Assurance Director to join our team at Neksjob Corporation.This role involves leading quality assurance projects, guiding team members, and contributing to the development of policies, processes, and standards.Responsibilities:Lead and participate in the development of new quality assurance projects and initiatives.Share...


  • Taguig, National Capital Region, Philippines Geoharbour Construction Philippines Inc. Full time

    Geoharbour Construction Philippines Inc.We are seeking a highly skilled QA/QC Engineer to join our team in Geoharbour Construction Philippines Inc. In this role, you will be responsible for developing and implementing quality assurance protocols, conducting inspections and tests to ensure product quality standards, collaborating with engineering teams to...


  • Taguig, National Capital Region, Philippines M Commerce Corporation Full time

    Job OverviewM Commerce Corporation is seeking a highly skilled Quality Assurance Specialist to join our team in Taguig. As a Quality Assurance Specialist, you will be responsible for monitoring live TikTok hosting sessions, evaluating host performance, and providing constructive feedback for continuous improvement.About the RoleThis is an excellent...


  • Taguig, National Capital Region, Philippines Welsend Global Services Full time

    At Welsend Global Services, we are seeking a skilled Quality Assurance Specialist to join our team. This individual will play a crucial role in ensuring the quality of our products and services.Job DescriptionThe Senior QA Tester will be responsible for testing software applications and identifying any defects or issues.In this role, you will work closely...


  • Taguig, National Capital Region, Philippines HawodTech Solutions Full time

    Job TitleSr. QA Engineer - HawodTech SolutionsJob DescriptionAs a Senior QA Engineer at HawodTech Solutions, you will play a critical role in ensuring the quality of our software applications. Your primary responsibilities will include designing and executing manual and automated tests, developing and maintaining test automation scripts, collaborating with...


  • Taguig, National Capital Region, Philippines Spd Jobs Inc. Full time

    At Spd Jobs Inc., we are seeking a skilled Quality Assurance Professional to join our team. The successful candidate will be responsible for the implementation of quality, including EHS, in delivery projects. Key responsibilities include managing onsite delivery operations, aligning hardware installation acceptance criteria, and conducting spot checks on...