
Senior Coordinators
5 days ago
We are seeking a highly skilled professional to lead our husbandry team.
Key Responsibilities
- Coordinate port calls, ensuring seamless execution and customer satisfaction.
- Evaluate team performance, provide feedback, and coach team members for growth and improvement.
- Develop and maintain optimal resource allocation, competence, and process compliance within the team.
- Effectively manage assigned customer accounts, including timely communication and issue resolution.
- Ensure adherence to standard operating procedures and supplier governance standards.
- Collaborate with operations to ensure global port calls meet customer expectations.
- Foster proactive and efficient communication with customers.
- Identify opportunities for process improvements in efficiency, productivity, or cost-effectiveness.
- Investigate and resolve Final DA Settlement disputes.
- Monitor and follow up on complaints and non-compliances through internal processes.
- Represent the team at business review meetings with customers, interacting with key account managers as needed.
Qualifications
- Leadership experience in a similar field.
- Excellent coordination and communication skills.
- Strong analytical and problem-solving abilities.
- Ability to work effectively in a team environment.
- Knowledge of husbandry agency standard operating procedures and supplier governance standards.
Benefits
- Opportunity to work in a dynamic and challenging environment.
- Chance to develop leadership skills and grow professionally.
- Collaborative team atmosphere.
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