Order Processor

1 week ago

Biñan, Calabarzon, Philippines beBeeCustomer Full time ₱45,000 - ₱60,000
Job Overview

This is a remote Sales Administrator role focusing on order processing and customer service. The ideal candidate will have 3-5 years of administrative or customer service experience and strong attention to detail.

Key Responsibilities
  • Process repeat orders for existing clients using Xero and supplier websites.
  • Calculate pricing using established markup matrices based on order quantities.
  • Liaise with clients regarding quotes and order specifications.
  • Coordinate with graphic design team for mockups and visual presentations.
  • Place orders with suppliers through provided online portals.
  • Manage order documentation through Google Docs systems.
  • Create and send invoices to clients.
  • Recommend appropriate embellishment techniques (screen printing vs. embroidery) based on client needs.
  • Track and process orders through internal systems for embroidery and screen printing departments.
  • Communicate with office team via video link for questions and guidance.
Requirements
  • 3-5 years of administrative or customer service experience.
  • Strong attention to detail and ability to follow established processes.
  • Excellent written and verbal communication skills in English.
  • Proficiency with Xero accounting software.
  • Experience with Google Workspace (particularly Google Docs).
  • Ability to work independently while maintaining clear communication with the team.
  • Strong organizational skills and ability to manage multiple orders simultaneously.
  • Basic understanding of pricing and markup calculations.

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