Customer Satisfaction and Process Improvement Expert

About the RoleMary Grace Foods Inc is looking for a talented Process Improvement Manager to lead our efforts in enhancing restaurant operations. As a key member of our team, you will be responsible for creating and maintaining a system of continuous improvement for store operation systems.You will work closely with operations and process owners to identify...

We're seeking an expert Business Transformation Analyst to join our team at PayMongo. As a key member of our team, you will play a crucial role in driving business transformation initiatives that streamline processes, enhance productivity, and improve customer satisfaction.Our mission is to redefine the financial landscape with innovative solutions that...

Job DescriptionWe are looking for a highly skilled Process Improvement Expert to join our team. In this role, you will be responsible for supporting activities related to the GUTS project.You will accomplish the GUTS code builder template (MS Excel) with the required information coming from different sources either in the Plant or from existing information...

About UsWe're a market leader in Business Process Optimization and IT services, helping organizations optimize, automate, and transform their operations. We work collaboratively with customers to deliver bespoke solutions designed to meet and exceed their business needs.About The RoleTo monitor and review the quality of staff ticket and call handling: Review...

Role OverviewCobden & Carter International is seeking an experienced Process Improvement Leader to join our team in NA. The successful candidate will be responsible for leading process improvement initiatives to drive business growth and increase efficiency.The ideal candidate will have strong leadership skills, excellent communication abilities, and the...

We are seeking a Customer Engagement Expert to join our team at Aboitiz Power Corp.About the RoleThis is an exciting opportunity for a skilled professional to play a key role in driving customer engagement and satisfaction across our retail electricity operations. As a Customer Engagement Expert, you will be responsible for establishing and maintaining...

Company OverviewCanon Australia is a market leader in Business Process Optimization and IT services, helping organizations optimize, automate, and transform their operations.We work collaboratively with customers to deliver bespoke solutions that meet and exceed their business needs, overcoming challenges and freeing them up to focus on what sets them...

Job DescriptionThe Technical Support Representative is responsible for delivering exceptional customer experiences by resolving technical issues in a timely and professional manner.Main Responsibilities:Respond to customer inquiries and resolve issues efficiently.Collaborate with cross-functional teams to ensure seamless issue escalation and...

Job DescriptionWe are seeking a seasoned Business Process Owner to lead the development and implementation of business processes that drive operational excellence and customer satisfaction. As a key member of our team, you will be responsible for designing, implementing, and maintaining processes that align with business objectives.Key...

We are looking for a Process Improvement Analyst to join our team at IQVIA LLC.The successful candidate will analyze production processes and identify areas for improvement.Responsibilities include monitoring production status, identifying process inefficiencies, and implementing improvements.This role requires strong analytical and problem-solving skills,...

Job SummaryWe are seeking a highly skilled Process Optimization and Training Professional to join our team at Comrise. As a key member of our global shared services organization, you will play a critical role in driving process improvement initiatives and developing training programs to enhance the efficiency and effectiveness of our IT services.In this...

We are seeking skilled process improvement analysts for our team at DXC Technology Inc.Process Improvement AnalystThis role involves assisting in process improvement initiatives and data analysis.Responsibilities:

Job Responsibilities:Develop and implement operational strategies to improve efficiency and productivityContribute positively to new BPO initiativesProvide subject matter expertise in handling escalated calls and complaintsDevelop and maintain effective processes for recruiting, onboarding, training, and mentoringMaintain data privacy and protect customer...

About the PositionWe are seeking a skilled Customer Experience Lead to develop and implement strategies that drive customer satisfaction and loyalty. As a key member of our team, you will be responsible for analyzing customer feedback, identifying areas for improvement, and implementing process enhancements to deliver exceptional customer experiences.Key...

About the CompanyPru Life UK is a leading life insurance company that is committed to providing excellent customer service and driving operational excellence.The company is seeking an experienced Process Excellence Manager to join its team and drive process improvement initiatives across the organization.Key Responsibilities:Lead cross-functional teams to...

Becoming a Customer Resolution Expert at ADDFORCE HUMAN RESOURCES SOLUTIONS means being part of a dedicated team that prioritizes exceptional customer service. Your primary responsibility will be to contact customer requests by phone or in writing to ensure their satisfaction and meet service standards.As a key member of our team, you will focus on promoting...

About the Role:We are looking for an experienced HR Process Expert to join our team at ING Hubs Philippines. As a key member of our HR function, you will play a critical role in shaping the future of our organization through strategic HR process design and implementation.Main Responsibilities:Process Improvement: Identify opportunities for process...

Job Overview:The Quality Improvement HR Analyst will play a vital role in ensuring the high quality of our HR Shared Services. This individual will be responsible for monitoring and evaluating the quality of HR helpdesk interactions, identifying areas for improvement, and implementing changes to enhance the overall customer experience.Key...

Service Quality ExpertOmoda & Jaecoo Philippines is seeking a highly skilled Service Quality Expert to join our team.The successful candidate will be responsible for ensuring exceptional service quality across all technical support channels. ResponsibilitiesDevelops and implements effective service quality improvement initiatives.Collaborates with...

**Required Skills and Qualifications**At least 5-6 years of overall experience, with at least 2 years in Business Excellence/Business Transformation/Operational Excellence/Continuous Improvement/Process Improvement roles.Proven ability to communicate effectively, handle various situations, and express knowledge of Six Sigma methodologies.Local applicants...