Chief Team Coordinator

1 week ago

Hagonoy, Central Luzon, Philippines beBeeTeamLeader Full time ₱500,000 - ₱700,000

The Perfect Opportunity

We are seeking a highly skilled and proactive professional to lead our Customer Experience (CX) team.

In the last two years, we have achieved significant growth from $0 to multi-figure revenue.

Key Responsibilities:

  • Establishing KPIs for operational excellence and quality assurance.
  • Utilizing data to refine Phone Support processes and customer experience.
  • Building and mentoring a high-performing team with a culture of excellence and innovation.
  • Providing clear feedback to teams and leadership to improve processes and prevent negative sentiment.

Required Skills and Qualifications:

  • At least 2 years of experience in a similar team leadership or operations role with a focus on customer satisfaction.
  • A proven track record of improving and maintaining high service levels and customer satisfaction.

Why This Role is Unbeatable:

  • This is an exceptional opportunity to work with a talented team and make a lasting impact on our customers' experiences.
  • Our organization offers a dynamic work environment that fosters collaboration, creativity, and continuous learning.

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