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Risk Account Specialist
2 months ago
Are you ready to take your career to the next level? Solid Lyndelle Manpower Services Inc. is seeking a highly skilled Risk Account Specialist to join our team.
About the RoleAs a Risk Account Specialist, you will be responsible for delivering exceptional customer experiences through our e-Payment platform. You will work closely with users to resolve issues, provide support, and ensure seamless payment processing.
Key Responsibilities- Provide top-notch customer support via phone, chat, and email
- Research and resolve complex user issues
- Collaborate with the team to ensure timely and effective issue resolution
- Stay up-to-date with industry trends and best practices
- Bachelor's degree in a relevant field
- At least 2 years of BPO experience in customer support
- Experience in payments, risk, compliance, or the financial industry is an advantage
- Ability to work on a rotational shift pattern, including weekends
- Competitive remuneration and benefits package
- Opportunities for career growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
If you're a motivated and customer-focused individual with a passion for payments and risk management, we'd love to hear from you. Apply now to take the first step towards an exciting career with Solid Lyndelle Manpower Services Inc.
