Network Infrastructure Specialist

2 days ago

Tarlac City, Central Luzon, Philippines beBeeEngineer Full time $50,000 - $60,000
Network Operations Center Engineer

As a key member of our team, you will serve as the front line for alerts and requests in our Network Operations Center (NOC).

Job Description:

We are seeking a skilled Network Operations Center Engineer to join our team. The successful candidate will be responsible for resolving alerts and requests, communicating with vendors and customers, coordinating maintenance, and documenting knowledge base articles.

Required Skills and Qualifications:

  • Microsoft Windows Desktop & Server OS
  • General familiarity with all currently-supported versions of Windows, with an emphasis on Desktop issues
    • OS & App Patching, OS Upgrades, Failure Remediation
  • Cloud Products & Technologies
    • Microsoft 365, Azure, SharePoint/OneDrive, Exchange Online, Amazon AWS
  • Identity Management, Authorization, and Security (Azure AD, Okta)
  • EMM/MDM tools (InTune, AirWatch)
  • Backups & Disaster Recovery
  • E-Mail Technologies
    • General Mail Flow Troubleshooting, Archiving, Retention, Compliance
  • Proofpoint, Mimecast, Global Relay
  • Networking
    • Comprehension of network protocols (TCP/IP, VPN, DNS, DHCP)
  • Diagnostic toolkit in Layer 1-3 functionality
  • Security
    • Resolve alerts as raised by SIEM/SOC providers, Anti-Virus
  • Great communicators, able to speak at a conversational English level
  • 3+ years of general IT experience primarily in server, infrastructure support, and networking/circuits
  • 1+ years of NOC experience, including knowledge of ITIL-based Service Operations
  • Passionate about delivering consistently positive experiences to our customers
  • Strong diagnostics toolkit; approaches an incident with logic, conscientious of time spent on a given issue

Benefits:

Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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