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ServiceNow Platform Expert

1 week ago

Manila, National Capital Region, Philippines Manpower Outsourcing Services, Inc. Full time

At Manpower Outsourcing Services, Inc., we're looking for a highly skilled ServiceNow Developer to join our team.

Job Description

The ideal candidate will possess 2+ years of experience in ServiceNow platform development, with expertise in creating core applications, UI policies, and service integrations. Experience implementing business applications is crucial, while familiarity with ITOM or CNDB is a significant advantage. Proficiency in Powershell, Java, and Python is also desirable.

Key Responsibilities
  • Design, develop, and document new ServiceNow module configurations and services.
  • Assess business requirements of simple to medium complexity and estimate work effort for implementation.
  • Assist System Administrators with ServiceNow incidents and requests.
  • Provide guidance to ServiceNow System Administrators.
  • Engage with stakeholders during initial requirements calls.
  • Share knowledge with team members and report on process changes.
  • Participate in projects to improve efficiency and act as a substitute for other team members when needed.
  • Respond to escalations in cooperation with supervisors and train team members.