Remote Customer Support Specialist

2 days ago

Angeles City, Central Luzon, Philippines beBeeSupport Full time ₱498,876 - ₱633,136

We are seeking a highly skilled and experienced Customer Support Agent to join our team. The ideal candidate will possess excellent communication skills, both written and verbal, and have a strong background in customer service.

Job Description:
  • Respond to customers via chat, email, or phone in a professional and friendly manner.
  • Handle inquiries related to product information, order tracking, returns, and account concerns.
  • Use Gorgias and Shopify to manage tickets and provide fast, accurate support.
Required Skills and Qualifications:
  • Excellent written and spoken English communication skills.
  • At least 1 year of hands-on experience with both Shopify and Gorgias.
  • Comfortable working independently and handling multiple conversations at once.
  • Empathetic, patient, and reliable when addressing customer concerns.
  • Team-oriented with a strong work ethic and attention to detail.
Benefits:
  • Competitive pay with annual performance-based increases.
  • Paid time off so you can rest and recharge.
  • Health and dental insurance or a health stipend to make you feel your best.
  • Holiday bonuses in appreciation of your hard work.
  • Fully remote setup — work from anywhere you're comfortable.
What You'll Need To Work From Home:
  • Your own computer or laptop (i5 processor or equivalent preferred).
  • A stable internet connection (at least 15 Mbps upload/download speed).

If you're an experienced customer support professional who is passionate about delivering outstanding customer experiences, we'd love to hear from you.

Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
Job function
  • Job functionCustomer Service Representative

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