Tech Support Specialist

24 hours ago

San Fernando, Central Luzon, Philippines beBeeOutreach Full time ₱15,000 - ₱30,000

Job Description:

We are seeking a motivated and tech-savvy professional to join our outreach team as a Tech Support Specialist. This role is crucial in maintaining and expanding our client base by engaging with top-tier IT companies and skilled Microsoft freelancers across Europe.

The ideal candidate will have proven experience in customer service, particularly in making cold calls and conducting client outreach. They will be an exceptional communicator with excellent English skills and a strong ability to handle pressure and maintain motivation.

About the Role:

  • Conduct cold calls and outreach efforts to potential IT clients and freelancers, explaining our services and the value we bring.
  • Maintain a high level of professionalism and resilience, continuing to engage prospects despite challenges or initial rejections.
  • Utilize excellent English communication skills to clearly convey messages and foster relationships.
  • Manage communications across multiple channels, ensuring all interactions align with our brand and service standards.
  • Collaborate with recruitment and marketing teams to align strategies and enhance outreach effectiveness.

Key Qualifications:

  • Proven experience in customer service, preferably in IT or recruitment sectors.
  • Exceptional command of the English language, both written and spoken.
  • Strong ability to handle pressure and maintain motivation, even when faced with challenges or no response.
  • Tech-savvy, with a keen understanding of IT and recruitment industries, especially in the context of Microsoft technologies.

Benefits:

  • A competitive salary and benefits package.
  • A supportive environment that fosters professional growth and development.
  • The opportunity to work with major IT companies and talented freelancers across Europe.
  • A culture that values persistence, resilience, and a positive attitude in the face of challenges.

How to Apply:

Candidates should submit their resume along with a cover letter detailing their experience in customer service and outreach, particularly within the IT or recruitment sector.

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