Sales Experience Lead

2 days ago


Manila, National Capital Region, Philippines beBeeCustomerFocused Full time ₱250,000 - ₱450,000
Role Overview

A sales professional is needed to own the customer experience from contract signing until post-sale matters are resolved. The main point of contact will coordinate delivery appointments, manage vehicle documentation and legal requirements, and handle after-sales claims with professionalism.


Responsibilities:
  • Act as the primary customer contact after the sale is closed.
  • Coordinate vehicle delivery scheduling and ensure all steps are aligned and completed.
  • Manage the complete sales fulfillment process, including documentation, legal registration, and insurance.
  • Resolve after-sales claims efficiently and effectively.
  • Monitor and improve key performance indicators (KPIs).
  • Collaborate with internal teams to deliver successful outcomes.

Requirements

The ideal candidate will possess a background in hospitality management or business administration. They must be exceptionally organized, detail-driven, and able to navigate complex priorities and customer expectations. Additionally, they should be customer-focused, calm under pressure, and able to multitask and prioritize across multiple ongoing cases.


Preferred Skills
  • Experience working with Excel or Google Sheets.
  • Sales operations, vehicle processes, or customer-facing coordination experience is advantageous.
  • Fluency in English is required, with additional languages considered an asset.

Benefits
  • Seniority level: Entry-level
  • Employment type: Full-time
  • Job function: Sales and Business Development
  • Industry: Travel Arrangements

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