
Financial Services Collector
3 days ago
Expert Collections Specialist sought to provide first-line credit and collection services to valued customers. This pivotal role is a great opportunity for individuals passionate about operational improvement, driven by strategic direction, and adept at collaborating with teams.
About the JobWe are looking for a highly motivated and results-driven Collections Specialist to join our team. The ideal candidate will possess excellent communication skills, be proficient in Microsoft Office applications, and have a background in collections or customer service. Previous experience in the shared services industry is also an asset.
Provide exceptional credit and collection activities to clients, ensuring key performance indicators are consistently met.
Analyze customer issues, verify symptoms, and release orders related to assigned accounts in a timely manner.
Educate new hires and trainees on collection best practices and procedures.
Collaborate with colleagues to develop initiatives that enhance team efficiency and drive business growth.
To succeed in this role, you must have:
A Bachelor's degree in Business, Finance, or Accounting.
At least 1 year of experience in collections or customer service.
Proficiency in Microsoft Office applications (Excel, Word, PowerPoint).
Strong analytical and problem-solving skills.
We offer a competitive benefits package, including flexible time off plans, paid parental leave, vacation and holiday leave, and comprehensive well-being programs. Our employees enjoy market-competitive pay and opportunities for career development.
Our Commitment to Diversity and InclusionWe believe in creating a culture where every employee feels welcome, heard, respected, and valued for their experiences, ideas, perspectives, and expertise. Join us in driving innovation and making a positive impact in the communities we serve.
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