Furniture Delivery Coordinator

16 hours ago

Bacoor, Calabarzon, Philippines beBeeLogistics Full time A$18,000 - A$24,000
Customer Service and Logistics Coordinator

Job Overview:

  • Assist with the day-to-day management of furniture deliveries.
  • Coordinate deliveries efficiently, while maintaining a strong focus on providing outstanding customer service.
Key Responsibilities:
  • Send order confirmations and thank-you emails to customers outlining delivery or pick-up expectations.
  • Liaise with customers to provide clear, timely updates on furniture delivery timeframes.
  • Coordinate and create weekly logistics spreadsheets for interstate deliveries.
  • Work closely with warehouse and logistics partners to ensure efficient and accurate dispatch of orders.
  • Assist with pre-orders by tracking expected arrival times and scheduling deliveries accordingly.
  • Track, monitor, and follow up on deliveries to ensure timely completion.
  • Maintain accurate records of delivery schedules and customer interactions.
  • Provide administrative support related to logistics and customer service.
Requirements:
  • Previous experience in customer service, logistics, or e-commerce operations is preferred.
  • Experience with Shopify or similar e-commerce platforms is required.
  • Strong written and verbal communication skills are essential for clear and professional customer emails.
  • Highly organized with excellent attention to detail and record-keeping.
  • Comfortable using spreadsheets for delivery coordination.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Problem-solving skills and a customer-first mindset.
Work Arrangement & Expectations:
  • This is a remote role that will be set up as an independent contractor engagement.
  • Be available for meetings and collaboration during core business hours.
  • Disclose any existing ongoing roles or client work.
  • Reflect this engagement on LinkedIn (clearly marked as 'Independent Contractor').

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