HR Operations Expert
6 days ago
About SC Johnson
We are a fifth-generation family company that makes household cleaning and professional products, and products for home. Our supportive and inclusive company culture encourages personal and professional growth. And makes you feel valued from day one.
As a Workday Operations Specialist, you will have the opportunity to grow your career, develop your skills, and work in an inclusive, family-like environment. You'll also enjoy various benefits, including competitive pay, health care benefits, a family-oriented program, personalized career development plans, independence, and autonomy.
Key Responsibilities:
- Provide data support and maintenance on audit, business process realignment, data corrections/rescinds, and organization structures.
- Provide technical and functional support for end-users, helping troubleshoot and resolve system issues.
- Deliver training and documentation to HR and other end users, including creation and maintenance of job aids/work instructions.
- Participate in the evaluation, recommendation, and configuration of HR business processes and Workday set-up on different modules.
- Responsible for EIB template development and administration, performing quality control of mass data uploads and security alignment to ensure compliance and data integrity.
- Develop standard and custom reports, addressing all inquiries on developed reports in partnership with HR reporting domain lead and report owners.
- Responsible for administration and support of role-based and user-based security assignments.
- Own and support special projects, including regular Workday releases, business process changes or enhancements, regression, and user acceptance testing, seasonal processes.
Requirements
- Bachelor's degree in computer science, HR, or related discipline required.
- 1-2 years of experience in Workday human capital management, application management services (AMS) in captive shared service organizations/outsourcing/global business service.
- Knowledge and experience in at least 2 of the following Workday modules, processes, and operations: HCM, absence/time off, recruiting, talent acquisition, or compensation, system administrator.
- Experience in building and modifying standard and custom reports, addressing issues/inquiries on all developed reports.
- Experience in regression testing of new configuration changes, integrations, and created reports as part of enhancement/implementation.
- Experience in using service center technologies (e.g., ticket management, knowledge management, telephony/chat/email/document management, etc.).
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