
Become a Luxury Automobile Specialist
2 days ago
We are seeking a Luxury Brand Evaluator to assess customer experiences and provide critical feedback that helps brands refine their services. As a Luxury Brand Evaluator, you will step into the world of luxury to discreetly observe and note various aspects of your shopping experience.
As you engage with sales associates in the stores or online from the comfort of your home, you will be evaluating the overall customer experience, including ambience, after-sales services, and overall satisfaction.
Our platform provides you with seamless management of missions, certifications, and feedback through CXG Live. You can choose your assignments, aligning them with your personal preferences and profile.
With our flexible working hours, you have the freedom to complete multiple assignments and collaborate with prestigious brands worldwide.
Required Skills and Qualifications- Must be 18 years of age or older.
- Good understanding of the automobile industry.
- Passionate about automobiles and improving customer service and retail environments.
- Enjoy interacting with people.
- Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
- Willingness to adapt to varying assignment types and industries.
- Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys.
- Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
- Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
At our organization, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we're committed to redefining the customer experience for luxury giants.
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