Current jobs related to Human Relations and Customer Experience Lead - Manila, National Capital Region - Sysgen RPO, Inc.
-
Customer Service and Human Relations Strategist
19 hours ago
Manila, National Capital Region, Philippines Sysgen RPO, Inc. Full timeCompany Overview">Sysgen RPO, Inc. is a dynamic organization seeking an experienced Customer Service and Human Relations Strategist to lead our customer service team.">Job Description:">The ideal candidate will be responsible for managing the customer service team, ensuring adherence to service level standards, and providing timely feedback to top...
-
Customer Experience Manager
10 hours ago
Manila, National Capital Region, Philippines TDCX Group Full timeTDCX Group helps clients, including many of the world's best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint.As a Customer Experience Manager, you will collaborate with Operations, Training, and Clients in developing and enhancing evaluation programs that target the objectives of...
-
Human Resources Operations Lead
3 days ago
Manila, National Capital Region, Philippines IBEX Global Solutions (Philippines) Inc. Full timeAs an HR Generalist at IBEX Global Solutions (Philippines) Inc., you will be responsible for leading and guiding the Human Resources functions for a customer contact center location. This is a challenging and rewarding role that requires a strong background in Human Resources and excellent communication and interpersonal skills.Key responsibilities include...
-
Customer Experience Lead
6 days ago
Manila, National Capital Region, Philippines Cognizant Technology Solutions Philippines Inc. Full timeJob Summary:We are seeking a seasoned Team Leader for Life to lead our customer service team. The ideal candidate will have a proven track record of success in team management, customer service, and process improvement.About the Role:The successful candidate will be responsible for:Conducting performance management and talent development/retention...
-
Customer Experience Representative
6 days ago
Manila, National Capital Region, Philippines Asalus Corporation (IntelliCare) Full timeJob SummaryWe are seeking a highly skilled Customer Care Specialist to join our team at Asalus Corporation (IntelliCare). The successful candidate will possess excellent communication skills, both written and verbal, and have experience in providing top-notch customer service.Key ResponsibilitiesGraduate of a 4-year course: Preference is given to medical or...
-
Manila, National Capital Region, Philippines Satellite Office Full timeJob SummarySatellite Office is seeking a seasoned Human Resources professional to fill the role of Human Resources Business Partner. As a key member of our HR team, you will be responsible for providing strategic support to business leaders and employees across various functions.Key Responsibilities:Employee RelationsThe Human Resources Business Partner will...
-
Customer Experience Lead
5 days ago
Manila, National Capital Region, Philippines Select Energy Solutions, Inc Full timeSelect Energy Solutions, Inc is seeking a Customer Experience Lead to join our team. As a Customer Experience Lead, you will be responsible for designing and delivering exceptional customer experiences across multiple channels.Main Responsibilities:Customer Experience StrategyDevelop and implement comprehensive customer experience strategies that drive...
-
Human Resources Specialist Lead
4 days ago
Manila, National Capital Region, Philippines Amity Management Consultancy Services Full timeJob OverviewAmity Management Consultancy Services is a leading management consulting firm that provides expert advice to businesses across various industries. We are currently seeking a highly motivated and experienced Human Resources Specialist Lead to join our team.About the RoleThis role is responsible for providing strategic HR support to our clients,...
-
Customer Experience Lead
21 hours ago
Manila, National Capital Region, Philippines Shopee Full timeShopee Manila, National Capital Region, PhilippinesCustomer Experience Lead - SPX ExpressShopee is seeking a Customer Experience Lead for SPX Express. The successful candidate will:Analyze Customer Insights: Collect and analyze feedback from various channels to identify trends, pain points, and opportunities for improving the customer experience.Monitor CS...
-
Customer Experience Lead
4 days ago
Manila, National Capital Region, Philippines Best Reliable Resources PH Full timeKey ResponsibilitiesEnsure high-quality customer service standards are met and exceeded.Lead the customer service team in resolving complex issues and complaints.Collaborate with cross-functional teams to drive business growth and improve customer satisfaction.Develop and implement strategies to enhance customer experience and loyalty.Manage and develop a...
-
Customer Experience Coordinator
6 days ago
Manila, National Capital Region, Philippines Paramount Human Resource Multi-Purpose Cooperative Full timeQualificationsTo succeed as a Customer Experience Coordinator, the ideal candidate will possess a Bachelor's degree in Business Administration or a related field and at least 5 years of experience in retail operations management. Strong leadership and people management skills are essential, along with fluency in Chinese Mandarin and English and excellent...
-
Customer Experience Manager
2 days ago
Manila, National Capital Region, Philippines TeleTech Holdings, Inc. Full timeOur Business:Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers...
-
HR Relations and Customer Care Manager
1 week ago
Manila, National Capital Region, Philippines Sysgen RPO, Inc. Full timeRequirements:• Candidate must possess at least a Bachelor's/College Degree in any 4-year Business-related course;• Good written and verbal communication;• Proficient in Microsoft Office 365 especially in Excel, Powerpoint and Presentation Software like Canva.• Preferably 2 yrs. managerial work experience specializing in Customer Services or Human...
-
HR Manager 4.7.2025
2 weeks ago
Manila, National Capital Region, Philippines Compass Experience Labs Full timeCareer Opportunities with Compass Experience LabsA great place to work.Careers At Compass Experience LabsCurrent job opportunities are posted here as they become available.Compass Experience Labs LLC - HR Manager- PHWho we are:At Compass, we partner with businesses to determine their needs and provide customized customer care solutions. Our mission as a...
-
Customer Experience Representative
2 weeks ago
Manila, National Capital Region, Philippines Booth and Partners Full timeResponsibilities A typical shift could look as follows: ● You will meet both team and individual SLA/KPI metrics daily by answering customer emails and chats via Zendesk. Topics can range from product issues, general inquiries, frequently asked questions, order-related inquiries and of course, COFFEE A bit about you: ● You're thoughtful, efficient,...
-
Human Resource Manager Lead
6 days ago
Manila, National Capital Region, Philippines HelloConnect, Inc. Full timeAbout UsHelloConnect, Inc. is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. We provide innovative services to help organizations...
-
Manager of Customer Experience
7 hours ago
Manila, National Capital Region, Philippines Dexcom Full timeAbout Dexcom's CultureDexcom is a company that values innovation, collaboration, and customer satisfaction. Our goal is to improve human health by empowering people to take control of their health. With over 25 years of experience, we've pioneered an industry and are now expanding our focus beyond diabetes to address other serious health conditions.Join Our...
-
Experience Manager
5 days ago
Manila, National Capital Region, Philippines NICE Full timeAchieve Excellence in Customer ExperienceJoin us at NICE as a Manager, Customer Experience and take your career to new heights! As a member of our Customer Experience (CX) team, you will be responsible for developing, implementing, and monitoring procedures to ensure exceptional customer communication.Your Key Responsibilities:Drive the planning,...
-
Customer Experience Lead
2 weeks ago
Manila, National Capital Region, Philippines Wefund Lending Corp. Full timeDevelop and implement strategies to enhance the overall customer experience across all touchpoints: app, website, fb, other social media channels, customer service hotline, etc.Conduct periodic customer research to determine brand/product awareness, reputation, usage and preference.Analyze customer feedback and data to identify areas for improvement and...
-
Customer Experience Professional
6 days ago
Manila, National Capital Region, Philippines worldcoin Full timeJob OverviewAbout WorldcoinWorldcoin is a network of real humans, built on privacy-preserving proof-of-human technology, and powered by a globally inclusive financial network that enables the free flow of digital assets for all.We are seeking a skilled Customer Experience Analyst to join our team. This role will involve investigating, troubleshooting, and...
Human Relations and Customer Experience Lead
1 week ago
To succeed in this role, you must have at least a Bachelor's degree in a business-related field. Proficiency in Microsoft Office 365, especially Excel, PowerPoint, and Canva, is also required.
Previous managerial work experience in Customer Services or Human Relations is preferred, with a focus on good management and interpersonal skills, both internally and externally. Strong customer focus orientation, results-oriented attitude, and high organizational skills are essential.
In addition to these requirements, coaching and mentorship ability is a plus. If you are a motivated and organized individual with excellent communication skills, we invite you to apply for this challenging role.