Medical Contact Specialist

15 hours ago


Makati City, National Capital Region, Philippines beBeeCompliance Full time ₱600,000 - ₱800,000
Medical Contact Center Role

Serve as a trusted advisor for customers seeking clarity on medication side effects, guiding them through consultative conversations.

This role involves responding to medical information queries, product quality complaints, and general inquiries via various channels.

Key responsibilities include receiving and reporting Adverse Drug Reactions within required timelines and performing ongoing quality control of defined process steps.

Qualifications
  • Non-degree + 3–4 years relevant experience or 1 year safety experience *
  • Associate degree + 2–3 years relevant experience or 1 year safety experience *
  • Bachelor's or Master's in Pharmacy, Life Science, Medical Science, or related field
Skills
  • Good written and verbal communication skills
  • Understanding of regulatory requirements, pharmacovigilance practices, and ICH GCP guidelines
  • Technical proficiency with Microsoft Office suite
  • High accuracy with attention to detail
  • Team player with ability to work independently under moderate supervision
Preferred Qualifications
  • Degree in Biological Sciences, Pharmacy, Nursing, Life Sciences, or Chemistry is preferred but not required

Leverage your medical knowledge to ask the right questions, assess concerns, and provide clear guidance.

Learn more about our EEO & Accommodations request here.


Physical Demands / Work Environment

  • Office environment or remote work


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