Customer Service Representative

3 weeks ago


Angeles City, Central Luzon, Philippines Valeros Business Company Full time
About the Role

We are seeking a highly skilled Customer Service Representative to join our team at Valeros Business Company.

The ideal candidate will have excellent communication skills, both written and verbal, and the ability to resolve customer complaints in a professional and courteous manner.

Key Responsibilities:

  • Provide exceptional customer service to internal and external customers
  • Respond to customer inquiries and resolve issues in a timely and efficient manner
  • Collaborate with team members to achieve customer satisfaction goals
  • Continuously improve customer service processes and procedures

Requirements:

  • College graduate with or without a background in the Customer Experience (CX) industry
  • At least six (6) months of background in the Customer Experience (CX) industry
  • Good English communication skills
  • Excellent customer service, problem-solving, and multitasking skills
  • Superb computer skills
  • Ability to work on a shifting schedule


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