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9 hours ago
We are seeking a highly organized and detail-oriented Virtual Support Specialist to support our client on a full-time basis.
This position involves providing administrative support, including contacting counties to request and collect lists of individuals owed overages, drafting and sending formal request letters to government offices, researching and locating people owed overages using online tools, and submitting formal overage claims and documents to the counties.
Responsibilities:- Contact counties to request and collect lists of individuals owed overages.
- Draft and send formal request letters to government offices.
- Research and locate people owed overages using online tools.
- Send outreach communications via postcard, letter, or email.
- Handle inbound calls and emails from potential claimants and set appointments.
- Prepare agreements and coordinate with clients for signatures.
- Submit formal overage claims and documents to the counties.
- A minimum of 1 year of experience as a Virtual Assistant or in a similar administrative role is preferred.
- Strong command of Microsoft Excel is essential.
- Excellent organizational skills and attention to detail are required.
- The ability to work with Dropbox, Google Docs, and similar platforms is necessary.
- A neutral or light accent is essential for clear communication.
Work Schedule: 8am to 6pm EST
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