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Business Relationship Manager
1 week ago
The Business Relationship Manager at CJBOY 21 Lending Investor serves as a key liaison between the company and clients, ensuring positive relationships are maintained while managing the collection process for outstanding payments or debts.
- This role involves negotiating payment terms, ensuring all collection efforts comply with company policies and legal guidelines, and communicating effectively with diverse stakeholders.
Experience:
- Proven experience in a liaison or similar role, such as customer service, relationship management, or account management (1–3 years, depending on the position).
- Experience working with diverse stakeholders is preferred.
Education:
- A high school diploma or equivalent is required.
- A Bachelor's degree in Business, Communications, Public Relations, Marketing, or a related field is often preferred.
- Additional certifications in communication, project management, or negotiation are a plus.
Communication Skills:
- Exceptional verbal and written communication skills to effectively interact with both internal teams and external stakeholders.
- Strong listening skills to understand the needs and concerns of clients, partners, or other parties.
- Ability to adjust communication style to different audiences.
Negotiation Skills:
- Strong negotiation abilities to mediate between parties, resolve issues, and find mutually beneficial solutions.
- Ability to advocate for the organization's interests while maintaining a professional and cooperative attitude.
We seek individuals who can build, nurture, and maintain positive relationships with clients, partners, or other stakeholders. Strong problem-solving and critical thinking skills are essential, along with excellent time management and organizational skills.