Housekeeping Operations Manager
2 weeks ago
JOB TITLE: Housekeeping Supervisor
REPORTS TO: Housekeeping Manager
LOCATION: Camp Netanya Resort & Spa, Mabini, Batangas
DEPARTMENT: Housekeeping
JOB TYPE: Full-time
Job Summary:
We are seeking a highly skilled and experienced Housekeeping Supervisor to oversee the daily operations of our Housekeeping Department. The ideal candidate will have a deep understanding of hospitality service standards, excellent communication skills, and the ability to lead a team to deliver exceptional guest experiences.
Key Responsibilities:
- Manage and guide Housekeeping Attendants, Room Attendants, Public Area Attendants, Linen Attendants, and Laundry Attendants to maintain the cleanliness and upkeep of guest rooms, resort grounds, common areas, restrooms, function rooms, and administrative offices.
- Ensure a high standard of guest experience by greeting guests warmly and enforcing grooming and uniform standards among the team.
- Adhere to corporate policies, maintain brand standards, and uphold sanitation and safety protocols, including inspecting PPE and cleaning equipment.
- Collaborate with the Housekeeping Manager on goal-setting and policy development, conduct staff meetings, manage schedules, and provide training and evaluations.
- Oversee efficient room cleaning, manage inspections, and handle maintenance issues while ensuring public areas, function rooms, and activity areas are clean and safe.
- Manage laundry operations, including linen and towel inventory and processing, and implement cleaning and maintenance programs.
- Handle shift coverage, manage workforce schedules, and take on other duties as assigned with a positive attitude.
Requirements:
- Male or Female.
- Aged 25 - 35 years old, preferred.
- Must be willing to work in Mabini, Batangas.
- Graduate of Bachelor's Degree of any field; Hospitality Management or related field a plus.
- At least 2 years of experience as Housekeeping Supervisor or in a similar role.
- Training Certificates a plus.
- Excellent in written and verbal communication.
- Extensive knowledge in Housekeeping Department.
- Enthusiastic and adaptable, with a positive, can-do attitude and a willingness to learn.
- Computer Literate.
- Must be able to accommodate flexible work schedules.
What We Offer:
We are an equal opportunity employer. If you believe you meet our qualifications, we invite you to submit your updated CV and a cover letter detailing your relevant experience.
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