Data Processing Team Lead
1 day ago
Company Overview
PST is a leading company in data processing, striving to deliver exceptional services to our clients.
Salary
The salary for this position is competitive and based on industry standards.
Job Description
Key Responsibilities:
- Communicate tasks assigned by the Regulation Managers to the Data Entry Specialists.
- Organize the working schedules of the Data Entry Specialists.
- Liaise with all workflow participants and act as the point of contact to progress actions.
- Provide and maintain documentation.
- Implement, optimize and automate workflows.
- Write requirements for other teams.
- Conduct individual coaching and group training sessions.
- Perform quality checks.
- Manage the team.
- Provide reports on the progress of list processing and results of individual Data Entry Specialists.
- Train new team members on the workflows.
Required Skills and Qualifications:
- Bachelor's or Master's degree in project management or a related field.
- 3+ years of experience as a project coordinator/manager, preferably both with Data Entry Specialist and non-Data Entry Specialist teams.
- Experience in managing workflows and organizing team members in different time zones.
- Experience in working with multiple stakeholders.
- Experience in conducting sessions of coaching, mentoring, training in a remote form.
- Ability to lead and organize a team for maximum efficiency.
- Strong attention to detail.
- Understanding of large language models is highly desirable.
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