Data Processing Team Lead

1 day ago


Manila, National Capital Region, Philippines PST Full time

Company Overview

PST is a leading company in data processing, striving to deliver exceptional services to our clients.

Salary

The salary for this position is competitive and based on industry standards.

Job Description

Key Responsibilities:

  • Communicate tasks assigned by the Regulation Managers to the Data Entry Specialists.
  • Organize the working schedules of the Data Entry Specialists.
  • Liaise with all workflow participants and act as the point of contact to progress actions.
  • Provide and maintain documentation.
  • Implement, optimize and automate workflows.
  • Write requirements for other teams.
  • Conduct individual coaching and group training sessions.
  • Perform quality checks.
  • Manage the team.
  • Provide reports on the progress of list processing and results of individual Data Entry Specialists.
  • Train new team members on the workflows.

Required Skills and Qualifications:

  • Bachelor's or Master's degree in project management or a related field.
  • 3+ years of experience as a project coordinator/manager, preferably both with Data Entry Specialist and non-Data Entry Specialist teams.
  • Experience in managing workflows and organizing team members in different time zones.
  • Experience in working with multiple stakeholders.
  • Experience in conducting sessions of coaching, mentoring, training in a remote form.
  • Ability to lead and organize a team for maximum efficiency.
  • Strong attention to detail.
  • Understanding of large language models is highly desirable.


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