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Facilities Operations Specialist

1 week ago

Manila, National Capital Region, Philippines CBRE GWS IFM PHILS. CORP. Full time
About the Role

We are seeking a highly organized Facilities Operations Specialist to join our team. In this role, you will be responsible for creating work orders and assigning them to multiple technicians, subcontractors, and vendors.

  • You will communicate work orders to technicians and assist management in resolving problems.
  • You will respond to client inquiries and concerns, ensuring timely and quality service delivery to clients.
  • You will follow up with clients to ensure customer satisfaction and train vendors on work order and billing procedures.

About the Person:

  • Preferably familiar with BPO set-up.
  • Minimum 1 year working experience in Facilities Management.
  • Experience working with 3rd party vendors.
  • Good communication skills.
  • Excellent customer service.
  • Highly organized.
  • Can work on-site and on a shifting schedule within a 6-day work week.