Technical Support Representative L2 VOIP/Telephony Expert

**Unlock Your Potential with Nezda Global**We are a dynamic company that offers exciting opportunities for career growth and development. As a technical support specialist, you will play a key role in delivering exceptional customer experiences.**Job Responsibilities**Diagnose and troubleshoot all RingCentral Unified Communications issuesProvide expert-level...

About the RoleThis role encompasses engineering, supporting, and managing Tala's global telephony environment in a highly available (99.9% uptime) and scalable manner. This includes VoIP Infrastructure, Asterisk PBXs, Five9 call center systems, and call recording systems for the global Operations team.Daily responsibilities include maintaining high quality...

**About the JobWe are looking for an experienced Voice Communications Expert to join our team at OutForce Inc. This role involves providing high-level support and maintenance of our VOIP systems, ensuring seamless communication between customers, internal teams, and external partners.ResponsibilitiesSystem Administration: Perform routine checks on VOIP...

**Nezda Global: A Leader in Unified Communications**We empower businesses to succeed with innovative technology and expertise. As a technical support specialist, you will play a vital role in delivering exceptional customer experiences.**Job Description**In this role, you will:Diagnose and troubleshoot all RingCentral Unified Communications issuesProvide...

**About Nezda Global**We are a global leader in unified communications solutions. Our mission is to deliver exceptional customer experiences through innovative technology and expertise.**Job Summary**We are seeking a skilled technical support specialist to join our team. In this role, you will work closely with customers to diagnose and resolve technical...

Senior Telephony SpecialistApply locations Manila_Bench time type Full time posted on Posted 30+ Days Ago job requisition id R-105119Let's tomorrow, together.At Ubiquity, we live by the mantra head, heart, and hustle. Head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. Heart...

At OpenText (Philippines), Inc., we are a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with highly regarded companies worldwide, tackle complex issues, and contribute to projects that shape the future...

Position Summary:Join our dynamic Global Partner Support team as a Technical Support Engineer L2 in Makati City You'll be a key player in empowering our Managed Service Provider (MSP) partners by providing expert technical assistance across our platform's diverse services. This role offers a unique opportunity to directly impact partner success through...

Job Title: Technical Solutions ExpertWe are seeking a Technical Solutions Expert to join our team at Five9 Inc. As a Technical Solutions Expert, you will be responsible for providing exceptional account management, project management, and technical consulting to our clients who have enrolled in TSM & TAM Services.You will partner with clients to build and...

We are Outsourced Quality Assured Services Inc. (ISO Certified) and we're looking for a skilled L2 Technical Support to join our team!As a Technical Support Specialist, you will be responsible for working with customers across our customer base to resolve technical issues related to our product portfolio.**Key Responsibilities**Work with customers to...

About Wing AssistantWe are a company dedicated to redefining the future of work for companies worldwide.We are looking for a Technical Support Representative to join our team and provide excellent customer support.The Job Description:Provide technical support to customers via phone, email, and chat.Troubleshoot IT issues such as login problems, password...

L2 Technical Support Specialist | Hybrid Set-UpPartnerHero Manila, National Capital Region, PhilippinesRole DetailsType of Support: Omnichannel (Email, chat, phone, social media)Contract Duration: PermanentWork type and Location: Hybrid, Metro ManilaTarget Start Date: March 2025About The RoleWe are looking for a Technical Support Specialist to join our team....

About the Role:\We are seeking a skilled Technical Customer Support Specialist to join our global team at RingCentral. As a key member of our customer support team, you will be responsible for providing exceptional technical support to our customers, ensuring they have a seamless experience with our cloud-based communications and collaboration...

About the RoleWe are seeking a highly skilled and articulate IT Support Engineer to provide L1, L2, and L3 support across various client environments. The ideal candidate must be comfortable troubleshooting a wide range of technical issues, explaining solutions clearly, and working in a fast-paced MSP setting.Key ResponsibilitiesProvide L1, L2, and L3...

Toku Pte Ltd is a cloud-based communications company seeking a highly motivated and technically proficient individual to join our team as a Technical Support Engineer.As a vital point of contact for our clients, you will be responsible for addressing support issues and service level agreements (SLAs), managing and prioritizing tickets with internal teams,...

About the RoleThis is a senior-level position responsible for managing and maintaining Tala's global telephony environment in a highly available and scalable manner.Daily responsibilities include ensuring high quality and availability for all voice systems, supporting architecture tasks, and collaborating with teams to strategize and implement a unified...

We serve and partner with the majority of the leading mobile operators, OTTs, brands, banks, social networks, aggregators, and many more. Our clients are really cool, and we want you to work with them.About the JobAs a VoIP Network Engineer, you will be responsible for ensuring the highest route quality for our clients globally through dedicated route...

About This RoleWe are seeking a skilled professional to join our team as a Telephony and Network Lead.The role involves managing and maintaining our global telephony infrastructure, including our SIP trunking infrastructure, Asterisk-based PBX systems, and Five9 dialer platform.The successful candidate will have a deep understanding of VoIP technologies,...

Dial into Success: Solve, Support & Keep Networks Running StrongIn an industry where speed is everything, our client is always ahead of the curve. They aren't just providinginternet—they're building the future ofconnectivitywith cutting-edge fiber-optic networks and breakthrough solutions. With a vision to unlock endless digital possibilities, they lead...

Tasks• Provide day-to-day E2E L1/L2 support for Problem, Change and Incident Management tasks for the service in compliance with defined processes.• Identify, handle, analyze, and resolve issues and requests raised by stakeholders and clients.• Perform systems configurations, troubleshoot systems errors, monitor, automate, and test systems...