Key Business Process Analyst

2 days ago

Taguig, National Capital Region, Philippines beBeeBusinessAnalysis Full time $40,000 - $60,000
Business Analyst

The role of a Business Analyst involves conducting in-depth analysis of business processes to identify areas for improvement and optimize efficiency.

  • Develop and maintain thorough business process documentation to ensure accuracy and consistency.
  • Create informative dashboards using Power BI to present key performance indicators (KPIs) and metrics in a clear and concise manner.
  • Prepare compelling business cases supported by data-driven insights to inform strategic decisions.
  • Utilize MS Excel and MS PowerPoint proficiently for data analysis, presentation, and visualization.
  • Employ Power Query and Power Pivot to manipulate and analyze data effectively, ensuring seamless integration with existing systems.
  • Ensure fluency in English to facilitate clear communication and documentation, promoting collaboration across teams.
  • Apply a basic understanding of database theories and tables to integrate data and provide actionable insights.

At our organization, we foster a positive and performance-driven culture that empowers team members to build rewarding careers. Our Work-from-Home model provides the flexibility to work from home while benefiting from working for an established organization.

Requirements:

  • Proficiency in MS Excel and MS PowerPoint is essential for success in this role.
  • Experience with Power Query and Power Pivot is necessary for effective data manipulation and analysis.
  • Ability to create interactive reports and dashboards using Power BI is crucial for presenting insights to stakeholders.
  • A basic understanding of database theories and tables is required for integrating data and providing actionable insights.
  • Experience in scheduling and forecasting is beneficial for making informed decisions.
  • Proficiency in Salesforce reports and creating/modifying reports in both Classic & Lightning environments is desirable.
  • Knowledge of Zendesk Report Creation, including MAQLs, is a plus.
  • Familiarity with MS PowerApps and MS Power Automate is an advantage.
  • Ability to solve complex business problems using analytical models is a key skill for success in this role.
  • Previous experience in business analytics within the BPO industry is highly valued.

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