Senior Network Specialist

2 days ago

Tarlac City, Central Luzon, Philippines beBeeNetwork Full time ₱1,568,000 - ₱1,984,000
Job Title: Senior Network Specialist

We are seeking a highly skilled professional to provide operational support for our global network environment.

The ideal candidate will be responsible for providing proactive and reactive support for all network hardware, software, and communication links.

This role reports to the Engineering Manager and is focused on delivering high-quality network services.

  • Provide technical assistance and support to Project or Demand Managers based on requirements to integrate a network setup.
  • Develop solutions to complex problems with well-planned documentation.
  • Perform preventative maintenance activities, such as code updates and equipment upgrades.
  • Manage incident management, problem management, change management, and capacity management processes.

Responsibilities also include responding to ticket requests and incident notifications, and resolving issues within Service Level Agreements.

Key Responsibilities:
  1. Manage assigned projects and program components to deliver services in accordance with established objectives.
  2. Respond to inquiries from staff, administrators, service providers, site personnel, and outside vendors to provide technical assistance and support.
  3. Ensure security and audit compliance.
  4. Perform operational-related moves, adds, changes, and deletes (MACD).
  5. Adhere to operational standards.
  6. Comply with engineering design standards and established operational processes.
  7. Participate in the development and maintenance of operational documentation.
  8. Conduct root cause analysis for network events.
Technical Skills Needed:
  • Networking technologies: DNS, DHCP, VPN, network security, IP routing protocols.
  • Cisco networking technologies: routing and switching, routing protocols (BGP, OSPF).
  • Cisco wireless.
  • Meraki wireless.
  • Palo Alto firewalls.
Required Qualifications:
  • 5+ years of extensive experience in the support of Cisco networking technologies.
  • Strong technical, analytical, and interpersonal skills required.
  • Practical technical knowledge on CISCO networking technologies.
  • ITIL Ver. 3.0 or Ver. 4.0 preferred.
  • Ability to communicate effectively with both technical and non-technical audiences.
  • Strong organizational skills and ability to multitask in a fast-paced working environment.
  • High-level technology problem-solving skills.

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