GDS Customer Service Representative

13 hours ago


Pasig, National Capital Region, Philippines Neksjob Full time

Neksjob is seeking a skilled GDS Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through various client-based tools and applications. Your day-to-day will involve answering incoming calls, resolving customer inquiries and requests, and ensuring timely and efficient handling of customer requests. You will also be utilizing your expertise in Sabre/Amadeus GDS to provide cutting-edge service to our customers. To be successful in this role, you will need to have excellent communication skills, a minimum of 1-3 years of experience in a user-facing or back of house airline industry or travel agency role, and in-depth experience with Sabre/Amadeus GDS. We welcome SHS (K12) or HS grad (old curriculum), undergraduate, and college graduates to apply. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

**Key Responsibilities:**

* Answer incoming calls from customers
* Resolve customer inquiries and requests
* Utilize Sabre/Amadeus GDS to provide cutting-edge service
* Ensure timely and efficient handling of customer requests
* Provide exceptional customer service through various client-based tools and applications

**Requirements:**

* Excellent communication skills
* 1-3 years of experience in a user-facing or back of house airline industry or travel agency role
* In-depth experience with Sabre/Amadeus GDS
* SHS (K12) or HS grad (old curriculum), undergraduate, or college graduate

**What We Offer:**

* Competitive salary and benefits package
* Opportunity to work with a dynamic and growing company
* Collaborative and supportive work environment

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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