GDS Specialist

2 days ago


Pasig, National Capital Region, Philippines Neksjob Full time
About the Role

We are seeking a highly skilled and experienced GDS Specialist to join our team at Neksjob. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, utilizing your expertise in Sabre/Amadeus GDS to resolve customer inquiries and requests in a timely and efficient manner.

Key Responsibilities
  • Answering incoming calls from customers and resolving their inquiries and requests
  • Utilizing various client-based tools and applications for customer management and servicing
  • Providing cutting-edge service in a friendly, confident, and knowledgeable manner
  • Collaborating with colleagues to ensure seamless customer experience
Requirements
  • At least 1 to 3 years of experience in a user-facing or back of house airline industry or travel agency role
  • In-depth experience with Sabre/Amadeus GDS
  • Excellent communication skills
  • Ability to work on site in Pasig City
What We Offer
  • Competitive salary
  • Exciting performance bonuses and account-specific allowances
  • Career advancement opportunities
  • Promote within the company
  • Comprehensive healthcare benefits

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