
Content Creation Team Supervisor
7 days ago
We are seeking a highly skilled and organized Operations Supervisor to join our team.
Key Responsibilities:
- Coordinate and communicate weekly and daily team schedules, ensuring all coverage needs are consistently met.
- Oversee the onboarding process for new hires, including documentation and peer-mentorship assignments.
- Act as the primary contact for operational questions and day-to-day workflow issues.
- Track team performance and process adherence, escalating concerns as necessary.
- Maintain and improve standard operating procedures for scheduling, onboarding, and reporting.
- Collaborate with leadership to resolve productivity bottlenecks.
- Foster an inclusive and productive culture across a 100% remote team.
- Monitor key operational metrics and deliver regular reports to management.
Qualifications:
- Demonstrated experience in operations, team supervision, or coordination within startup, remote, or BPO environments.
- Excellent organizational, multitasking, and problem-solving skills.
- Outstanding written and verbal English communication skills.
- Comfortable using digital scheduling tools, spreadsheets, and virtual collaboration platforms.
- Ability to thrive independently and as part of a remote team.
- Experience supporting online content creator teams or managing online communities is a definite advantage.
- Proactive, solutions-oriented attitude.
What We Offer:
- A collaborative and positive work environment.
- Opportunities for professional growth and development.
- A chance to be part of a dynamic and innovative team.
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