
Lead Strategic Projects
3 days ago
We are seeking an experienced Senior Project Lead to oversee high-level projects at our customer experience centers. This role will be the primary point of contact for strategic Learning & Development initiatives.
Main Responsibilities:- Create, manage and maintain comprehensive project documentation
- Collaborate with internal stakeholders, senior executive partners, clients, and vendors
- Communicate and document program requirements and progress to clients, internal teams, and other partners
- Support the execution, promotion, and achievement of departmental and corporate strategy, business goals, and objectives
- Bachelor's degree or equivalent relevant experience
- Minimum 2 years' experience leading large-scale global projects in a project management capacity
- Proficiency with project management software, word processing, spreadsheet, and flowcharting applications
- Travel requirement: 25%, must have or be able to obtain a valid passport and willingness to travel internationally
We are an equal opportunity employer committed to fostering a diverse and inclusive work environment. We strive to reflect the communities we serve by delivering exceptional service and technology while ensuring all employees feel valued, included, and comfortable being their authentic selves at work.
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