Multilingual Customer Support Specialist

23 hours ago

Quezon City, National Capital Region, Philippines beBeeSupport Full time ₱15,000 - ₱25,000
Job Title:

We are seeking a highly skilled and experienced customer support professional to join our team.

Job Description

This is a remote position where you will be responsible for delivering fast, empathetic, and solutions-driven support across languages and time zones. You will work with clients from various industries and provide them with expert guidance on company incorporation, accounting, audit, and compliance in Australia.

You will be the frontline voice for our clients, helping entrepreneurs and SMEs navigate complex business processes. Your excellent communication skills and ability to troubleshoot issues will make you an invaluable asset to our team.

Sleek has a large customer base with around 15,000 clients across multiple offices worldwide. Our team of 500 staff members are passionate about innovation and continuous improvement.

We are backed by world-class investors and are on track to achieve significant milestones in the tech-enabled unicorn space.

Key Responsibilities
  • Multichannel Support: Resolve customer inquiries via email, live chat, and phone with speed and clarity.
  • Problem Solving: Troubleshoot issues related to business incorporation, accounting, and more.
  • Collaboration: Work with internal teams to ensure seamless service delivery.
Requirements

To succeed in this role, you must have:

  • Great communication skills: Outstanding English (written and spoken).
  • Tech-Savvy: Experience with Zendesk, Aircall, Slack, and Gmail is a strong plus.
  • Customer-First Mindset: 4+ years in customer support (fintech, SaaS, or professional services preferred).
  • Remote-Ready: Self-motivated with a quiet workspace and stable internet connection.
Benefits

This role offers a unique opportunity to work in a dynamic and innovative environment. You will have the chance to:

  • Develop your skills and expertise in customer support.
  • Work with a diverse range of clients and industries.
  • Be part of a team that values innovation and continuous improvement.
Why Join Us?

We are a forward-thinking organization that values collaboration, innovation, and customer satisfaction. If you are passionate about delivering exceptional customer support and want to be part of a dynamic team, we encourage you to apply.

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