Current jobs related to IT Service Delivery Manager - Pasig, National Capital Region - HawodTech Solutions

  • Service Delivery Manager

    7 days ago

    Pasig, National Capital Region, Philippines Jollibee Group of Companies Full time

    Select how often (in days) to receive an alert:We are seeking a skilled and motivated Service Delivery Manager to oversee the Managed Service Operations for our data platform. This individual will be responsible for managing the end-to-end service delivery process, ensuring smooth operation of the platform, and maintaining high levels of service quality and...

  • Jr. Service Delivery Manager

    5 days ago

    Pasig, National Capital Region, Philippines Universal Access & Systems Solutions Full time

    The Junior Service Delivery Manager (Jr. SDM) supports the Service Delivery Manager in managing IT service delivery, ensuring SLA compliance, coordinating teams, and improving service processes.Job DescriptionService Delivery SupportAssist the Service Delivery Manager (SDM) in managing the end-to-end delivery of IT services.Ensure services meet SLAs and...

  • Service Delivery Operations Manager

    5 days ago

    Pasig, National Capital Region, Philippines Universal Access & Systems Solutions Full time

    Job DescriptionWe are seeking a highly skilled Service Delivery Operations Manager to join our team at Universal Access & Systems Solutions.The successful candidate will support the Service Delivery Manager in managing IT service delivery, ensuring SLA compliance, coordinating teams, and improving service processes.Assist in managing service operations and...

  • Service Delivery Manager

    5 days ago

    Pasig, National Capital Region, Philippines UBX Full time

    On-site - Pasig 1-3 Yrs Exp Diploma Full-timeJob DescriptionThe Service Delivery Manager will be assigned to the Data Transformation Services team. This role will primarily involve supporting our subsidiaries with both their existing and new projects.Qualifications:Minimum of 10+ working years of experience in digital service delivery, incident management,...

  • Service Delivery Manager

    5 days ago

    Pasig, National Capital Region, Philippines Bostik Philippines Full time

    Bostik Philippines is looking for a highly motivated Service Delivery Manager to lead our customer service team. The successful candidate will be responsible for ensuring that all customer requests are handled efficiently and effectively, while also identifying opportunities for growth and improvement.Responsibilities:Manage customer inquiries and resolve...

  • Digital Service Delivery Manager

    3 days ago

    Pasig, National Capital Region, Philippines UnionBank of the Philippines Full time

    **Job Overview**The UnionBank of the Philippines is seeking an experienced Digital Service Delivery Manager to lead its digital service delivery team. As a key member of the organization, you will be responsible for overseeing the performance and results of the overall solutions delivery score.About the RoleAssume responsibility for leading teams,...

  • Service Delivery Director

    7 days ago

    Pasig, National Capital Region, Philippines Jollibee Group of Companies Full time

    We are seeking a highly skilled and experienced Service Delivery Director to lead the Managed Service Operations for our data platform. This individual will be responsible for overseeing the end-to-end service delivery process, ensuring smooth operation of the platform, and maintaining high levels of service quality and client satisfaction.The role involves...

  • IT Service Delivery Executive

    7 days ago

    Pasig, National Capital Region, Philippines Jollibee Group of Companies Full time

    We are looking for an IT Service Delivery Executive to oversee the IT service delivery function for our data platform. This individual will be responsible for ensuring the smooth operation of the platform, managing support teams, and driving continuous improvement initiatives.The role involves managing Level 1 to Level 3 support teams, ensuring timely and...

  • IT Service Delivery Lead

    4 days ago

    Pasig, National Capital Region, Philippines UnionBank of the Philippines Full time

    About the RoleThis is an exciting opportunity for a highly skilled IT Service Delivery Lead to join our team and take on a key leadership role in project management.Key AccountabilitiesLead the overall delivery management of each project within the managed portfolio, ensuring timely, budget-friendly, and scope-compliant deliveryDefine and finalize project...

  • Service Delivery Manager

    1 day ago

    Pasig, National Capital Region, Philippines Support Services Group Full time

    Business Process Lead Job DescriptionWe are seeking a highly skilled Business Process Lead to join our team at Support Services Group. As a Business Process Lead, you will be responsible for leading the development and implementation of operational strategies to drive business growth and improvement.You will lead a team of process improvement specialists to...

  • IT Service Delivery Professional

    5 days ago

    Pasig, National Capital Region, Philippines Inchcape Digital Full time

    About the TeamWe are a dynamic and fast-growing business, dedicated to shaping a successful and sustainable future for the industry. Our diverse global team of over 20,000 talented people foster an inclusive and collaborative culture, championing a brilliant experience for our customers and partners.We're a leading global automotive distributor operating in...

  • Head of IT Governance and Service Delivery

    5 days ago

    Pasig, National Capital Region, Philippines Meralco PowerGen (MGEN) Full time

    Job Overview:Meralco PowerGen (MGEN) is seeking an experienced professional to fill the position of Head of IT Governance and Service Delivery. This key role will be responsible for developing and implementing effective IT governance frameworks, ensuring compliance with regulatory requirements, and driving business growth through optimized technology-driven...

  • Service Delivery Lead

    7 days ago

    Pasig, National Capital Region, Philippines Stealth Monitoring Full time

    About the PositionThe Service Delivery Lead will be responsible for supporting and leading minor Monitoring Center changes. This role requires strong project management skills, including project planning, time management, and resource allocation.Responsibilities and ExpectationsDevelop and implement project plans to ensure successful execution of Monitoring...

  • Digital Service Delivery Expert

    5 days ago

    Pasig, National Capital Region, Philippines UBX Full time

    The Digital Service Delivery Expert at UBX will be responsible for leading teams and managing complex incident resolution processes. If you have strong leadership and management skills, this could be the ideal role for you.About the Role:Develop and implement digital service delivery strategies to meet business objectivesCollaborate with cross-functional...

  • Service Delivery Expert

    3 days ago

    Pasig, National Capital Region, Philippines StackPh GDV Business Services Full time

    We are looking for a Service Delivery Expert to join our team at StackPh GDV Business Services. In this role, you will be responsible for delivering exceptional customer service and support, while working closely with our sales team to drive business growth.About the JobAs a Service Delivery Expert, you will play a critical role in ensuring that our...

  • Service Delivery Lead

    1 week ago

    Pasig, National Capital Region, Philippines First Focus Full time

    Get AI-powered advice on this job and more exclusive features.First Focus is Australia's best Managed Service Provider (MSP), with a team of over 300 technical professionals across offices in Australia, New Zealand and the Philippines. It's not just us saying we are #1. Cloudtango dot net have rated us best in Australia for 8 years running now. We are...

  • IT Delivery Manager

    6 days ago

    Pasig, National Capital Region, Philippines Aurecon Full time

    Job DescriptionAurecon is an engineering and infrastructure advisory company that co-creates innovative solutions with clients to tackle complex challenges. As a Mid-Senior level professional in our IT Delivery and Commercial team, you will manage the end-to-end delivery of internal global technology projects.The role involves mitigating delivery risk by...

  • IT Service Delivery Specialist

    1 day ago

    Pasig, National Capital Region, Philippines BizSolv Asia Full time

    About the Role:">The IT Managed Services Associate will play a key role in delivering high-quality IT services to our clients. This involves collaborating with business units to identify IT solutions, managing maintenance and implementation, and ensuring compliance with industry standards.">Key Responsibilities:">Develop and implement IT strategies to meet...

  • IT Delivery Manager

    5 days ago

    Pasig, National Capital Region, Philippines The Medical City Full time

    The Medical City is seeking a seasoned Solutions Delivery Manager to spearhead the end-to-end delivery of IT solutions, ensuring seamless alignment with business objectives and technology strategies.This crucial role involves leading cross-functional teams comprising project managers, technical leaders, software engineers, quality engineers, and Dev. Ops....

  • Service Delivery Specialist

    1 day ago

    Pasig, National Capital Region, Philippines Infinity Outsourcing Services Full time

    Job DescriptionIn your role as a Service Delivery Specialist at Infinity Outsourcing Services, you will provide exceptional service and support to customers during field visits or dispatches. This includes tying workflow to schedules, managing on-site installation, repair, maintenance, and test tasks, diagnosing errors or technical problems, and determining...

IT Service Delivery Manager

1 week ago

Pasig, National Capital Region, Philippines HawodTech Solutions Full time

The IT Service Delivery Manager will play a crucial role in ensuring the effective delivery of IT services to our customers. This includes collaborating with stakeholders to understand their business requirements, designing and implementing efficient solutions, and working with technical teams to ensure solution usability.



Main Responsibilities:
  1. Collaborate with stakeholders to understand their business requirements.
  2. Design and implement efficient solutions that meet the needs of the organization.
  3. Work with technical teams to ensure solution usability.
  4. Build relationships with stakeholders from various departments.
  5. Provide training and support to end-users to ensure system adoption.


Essential Requirements:
  1. College degree or equivalent experience.
  2. Excellent stakeholder interaction experience and requirement definition.
  3. Demonstrable experience with enterprise applications development life cycle.
  4. Experience with Salesforce Service Cloud, Sales Cloud, Experience Cloud preferred.
  5. Strong verbal and written communication skills with proven technical writing abilities.
  6. Strong team player with excellent interpersonal and communication skills.
  7. Ability to effectively manage multiple priorities with minimal supervision.
  8. Systematic, disciplined, and analytical approach to problem solving; detail oriented.