Customer Service Liaison

3 weeks ago


Ayala Alabang, National Capital Region, Philippines Neksjob Philippines Full time
Job Title: Customer Service Liaison

Role Summary:
As a Customer Service Liaison at Neksjob Philippines, you will be responsible for delivering exceptional customer service experience to our clients. This role requires excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.

Key Responsibilities:
- Obtain and process information required for the provision of services, such as opening accounts and savings plans, and purchasing bonds.
- Answer enquiries and resolve problems or discrepancies concerning customers' accounts.
- Inform customers of available banking products and services to address their needs.

Qualifications:
- 2nd year College completed or K-12 graduate.
- At least 6 months of Credit Card/Banking or services role (BPO or non BPO).
- At least 1 year Call Center Experience.

What We Offer:
- A dynamic and supportive work environment.
- Opportunities for growth and development.
- Competitive compensation and benefits package.

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