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Accounts Receivable Professional

1 week ago

Makati City, National Capital Region, Philippines Continental Full time
Job Overview

We are seeking a highly skilled Accounts Receivable Associate/Analyst to join our team. The successful candidate will be responsible for managing and maintaining accurate and up-to-date accounts receivable records, ensuring timely payment from customers, and providing excellent customer service.

Responsibilities
  • Contact assigned customers regarding past dues via generic email and record all activities in SAP notes.
  • Run and review of aging to choose accounts to follow up.
  • Checking and responding to emails of customers in relation to the follow-ups made.
  • Checking General Ledger for Payment that came in then update worksheet.
  • Checking and responding to emails from Customer Service whenever there is an order on hold.
  • Reconciliation of accounts and sending this to customers if needed.
  • Checking reason accounts are blocked.
  • Sending of Statements to Customers & Pre-collection as requested.
  • Sending of Invoices/PODs/Credit Memos as per request of customers.
  • Return problematic accounts to local collections representatives with an explanation of the reason for the return.
  • Understand customer profiles and their related sensitivities.
  • Forwarding issues/concerns of customers to local office (collections, sales, customer service).
  • Issue requests for refunds of cash on account or credit memos as needed.
  • Deduction Management.
  • Review accounts receivable aging schedule for delinquencies.

Requirements
  1. Bachelors Degree preferably Major in Finance, Business, or Accounting.
  2. 2-5 years of professional experience in collections, payment application, deductions, or other related accounts receivable functions.
  3. Experience in Account Receivable processes - Credit and Collection, Cash Application. Knowledge in Billing, Credit, Debit and Goods return knowledge preferred.