
Vice President of Healthcare Operations
2 days ago
We are seeking a seasoned Healthcare Account Team Lead to spearhead our team's efforts in delivering exceptional customer service and driving business growth.
- About Our Client:
- A leading healthcare conglomerate headquartered in the U.S.
- Part of a pioneering team at the heart of a fast-growing healthcare ecosystem.
The company delivers high-quality medical products with logistical excellence, ensuring peace of mind for its clients. The commitment to innovation and long-term vision has propelled its success in the healthcare sector.
Responsibilities:
- Lead a team of professionals in providing outstanding customer service and support.
- Develop and implement strategies to drive business growth and improve operational efficiency.
- Maintain strong relationships with clients and stakeholders.
- Collaborate with cross-functional teams to achieve organizational goals.
Requirements:
- 3-5 years of leadership experience in a healthcare BPO or similar setup.
- Strong knowledge of U.S. healthcare operations, DME, claims, and HIPAA.
- Excellent team management, communication, and problem-solving skills.
- Experience with CRM systems and remote work environments preferred.
What We Offer:
- Competitive salary package.
- Comprehensive HMO coverage with a high benefit limit.
- Fully remote work setup with occasional onsite visits.
- Equipment allowance or support for suitable remote work devices.
- Generous annual leave upon regularization.
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