Expert Customer Service
7 days ago
We are seeking an accomplished professional to assume the role of Data Entry Specialist, who will be responsible for handling customer inquiries, resolving order issues, and ensuring seamless operations across multiple eCommerce platforms.
Main Responsibilities
- Respond to inquiries, resolve order issues, process refunds, and provide excellent support via chat, email, and phone.
- Enter, update, and verify orders, ensuring accuracy and timely fulfillment.
- Maintain stock accuracy, update inventory levels, and synchronize data across platforms.
- Process return requests, coordinate replacements, and handle refund transactions efficiently.
- Ensure accurate entry of order details, customer information, and financial transactions into the seller account.
- Communicate with suppliers and logistics partners to ensure timely deliveries.
- Track account performance, report discrepancies, and optimize workflows.
- Assist with operations on Amazon, eBay, Shopify, and other eCommerce platforms.
Key Qualifications
- Minimum 2-3 years of experience in eCommerce order processing or a related field.
- Bachelor's degree in Business, Marketing, or a related field (preferred but not required).
- Strong proficiency in data entry with high accuracy and attention to detail.
- Excellent customer service skills with experience in chat, email, and phone support.
- Knowledge of inventory management and order tracking systems.
- Familiarity with eCommerce platforms like Amazon, eBay, and Shopify.
- Proficiency in Microsoft Office, Excel, and Google Sheets for tracking sales and reports.
- Ability to multi-task and prioritize tasks in a fast-paced environment.
- Strong written and verbal communication skills in English.
- Problem-solving mindset to handle complaints and order discrepancies.
-
Customer Service Expert
7 days ago
Tanauan, Calabarzon, Philippines beBeeCustomerSupport Full time $41,000 - $45,000Customer Support ExpertWe are seeking a skilled and experienced customer support expert to join our organization. As a key member of our support team, you will be responsible for delivering exceptional customer experiences through timely and effective resolution of customer inquiries.Key Responsibilities:Provide comprehensive support to customers via phone,...
-
Customer Service Delivery Expert
7 days ago
Tanauan, Calabarzon, Philippines beBeeSupport Full time ₱300,000 - ₱600,000Job SummaryThe Technical Support Specialist role requires delivering prompt and high-quality customer service through timely responses to inquiries.Understanding each customer's unique needs, including business size and goals, enables the provision of personalized support.Main ResponsibilitiesMonitor, troubleshoot, and respond to inbound and support-related...
-
Customer Service Expert
7 days ago
Tanauan, Calabarzon, Philippines beBeeCustomer Full time $20,000 - $30,000At Ordinary Folk, we are revolutionizing the way people access medical treatment. We have developed a unique approach to healthcare that combines technology with personalized service.Job DescriptionWe are seeking a highly skilled and empathetic customer service professional to join our team as a Customer Service Associate. As a key member of our Member...
-
Customer Service Expert
7 days ago
Tanauan, Calabarzon, Philippines beBeeCustomer Full time $45,000 - $60,000Job OpportunityWe are seeking a highly skilled Customer Support Professional to join our team.This is an exciting opportunity to work in a multicultural and multilingual environment, providing exceptional customer support via live chats and emails.Key Responsibilities:Deliver outstanding customer service through effective communication and problem-solving...
-
Multilingual Customer Service Expert
7 days ago
Tanauan, Calabarzon, Philippines beBeeCustomerService Full time ₱100,000 - ₱120,000Are you looking for a dynamic career opportunity that combines customer service skills with language expertise?We have an exciting job opening for a Customer Service Representative who can communicate effectively with customers in multiple languages.Job DescriptionThis role involves handling inbound and outbound calls, emails, and chats from customers...
-
Remote Customer Service Expert
7 days ago
Tanauan, Calabarzon, Philippines beBeeRepresentative Full time ₱240,000 - ₱480,000Customer Service RepresentativeMCI is a leading Business Process Outsourcing company. We're looking for enthusiastic Remote Customer Service Representatives to support inbound and outbound customer service initiatives.This role involves handling incoming inquiries, proactively reaching out to existing customers, and promoting new products while delivering...
-
Senior Customer Service Expert
7 days ago
Tanauan, Calabarzon, Philippines beBeeCustomerExperience Full time ₱1,200,000 - ₱1,600,000About This RoleThis is an exciting opportunity to join a fast-paced, dynamic team as a Senior Customer Experience Representative. As a key member of our customer service squad, you will play a vital role in delivering exceptional service to our clients. Your goal will be to handle customer inquiries and resolve issues in a professional and personalized...
-
Tanauan, Calabarzon, Philippines beBeeCustomerExperience Full time ₱10,800 - ₱18,100Customer Experience AmbassadorTo succeed in this role, you must be passionate about delivering exceptional customer experiences. As a Seasonal Customer Service Representative, you will be responsible for resolving escalated or complex calls from customers, ensuring their issues are resolved with compassion and efficiency.Key Responsibilities:Answer incoming...
-
Customer Service Professional
7 days ago
Tanauan, Calabarzon, Philippines beBeeCustomerSupport Full time $40,000 - $60,000Job Opportunity:We are seeking a Customer Support Advocate to join our team on an 18-month fixed term contract.In this role, you will be the first point of contact for our clients, owning customer communications from initial request through to resolution.You will also play a key role in scaling our support function, maintaining knowledge base resources,...
-
Service Delivery Specialist
7 days ago
Tanauan, Calabarzon, Philippines beBeeCommunication Full time ₱180,000 - ₱280,000Customer Service ExpertWe're seeking a professional who is passionate about delivering exceptional service and making a meaningful impact with every interaction.Key ResponsibilitiesAddress customer inquiries through various channels, providing thoughtful and high-quality responses that reflect our service standards.Support customers with orders, shipping,...
