Process Resolution Expert

3 days ago


Cebu City, Central Visayas, Philippines Wipro Philippines Inc. Full time

We are seeking a highly motivated Process Resolution Expert to join our team at Wipro Philippines Inc.

Job Description

The successful candidate will be responsible for handling client issues and providing effective technical support to the process, ensuring compliance to process and quality standards.

Key Requirements
  • Excellent listening skills.
  • Good grasping power.
  • Team player.
  • Reasonable analytical skills.
  • Understanding of job profile applied for.


  • Cebu City, Central Visayas, Philippines PJ Lhuillier Group of Companies Full time

    Claim Resolution Expert - Job Description:The Claim Resolution Expert is responsible for resolving complex claims disputes between policyholders and insurance companies. This role requires strong negotiation and conflict resolution skills, as well as the ability to analyze and interpret complex claims data.Key Responsibilities:Negotiates with policyholders...


  • Cebu City, Central Visayas, Philippines Tier1usa Full time

    Key ResponsibilitiesRespond to employee inquiries via Zendesk, providing clear and concise explanations and solutions.Triage tickets to ensure that inquiries and concerns are directed to the right subject-matter expert.Maintain open communication with ticket submitters, providing regular updates throughout the support process.Ensure timely resolution of...


  • Cebu City, Central Visayas, Philippines Boundless Immigration Full time

    Payment Resolution ExpertWe are seeking a highly skilled Payment Resolution Expert to join our team. In this role, you will be responsible for resolving complex payment issues and providing exceptional customer service.About Our CompanyWe are a leading provider of immigration services.We value integrity, professionalism, and customer satisfaction.We strive...


  • Cebu City, Central Visayas, Philippines ShipNow Information Technology Full time

    Job DescriptionWe are seeking a highly skilled Order Processing Expert to join our team at ShipNow Information Technology. As an Assistant Category Manager, you will play a crucial role in ensuring customer satisfaction and providing professional support.Responsibilities:Process sales orders efficiently and accurately.Audit Amazon A+ Contents, FF, TPW, and...


  • Cebu City, Central Visayas, Philippines BEST CAREERS AND OPPORTUNITIES Full time

    About the RoleWe are seeking a Subject Matter Expert to join our team and help us deliver exceptional customer service and support. As a Subject Matter Expert, you will play a critical role in providing expert guidance and support to our customers. You will be responsible for handling all queries related to reservations, ticketing, redemption, products and...


  • Cebu City, Central Visayas, Philippines Recruiter PH Full time

    In this role, you will be responsible for delivering high-quality training programs that equip employees with the knowledge and skills needed to succeed in their roles. As a Process Delivery Expert, you will work closely with stakeholders to design and implement training solutions that meet the needs of the business.


  • Cebu City, Central Visayas, Philippines Qualfon Philippines, Inc. Full time

    Job OverviewWe are seeking a skilled Process Optimization Expert to join our team at Qualfon Philippines, Inc.This role will play a key part in driving business growth by analyzing and improving processes across various departments.Main Responsibilities:Lead process improvement projects from start to finish.Analyze data to identify areas for optimization and...


  • Cebu City, Central Visayas, Philippines GanV Business Support Services Corporation Full time

    About the Role GanV Business Support Services Corporation is seeking an experienced Receivables Processing Expert to join our finance team. In this key role, you will be responsible for managing the entire receivables process, from invoicing to cash application. We require someone with exceptional analytical skills, excellent communication abilities, and a...


  • Bacolod City, Western Visayas, Philippines Gratitude Philippines Full time

    Job DescriptionWe are seeking a highly motivated Account Resolution Expert to join our team at Gratitude Philippines. As a key member of our customer support team, you will be responsible for delivering exceptional service to our clients, resolving account-related issues, and ensuring client satisfaction.ResponsibilitiesResolve account-related issues in a...


  • Cebu City, Central Visayas, Philippines aCommerce Full time

    About the RoleaCommerce is seeking an experienced Accounting Process Expert to join our finance team.The successful candidate will be responsible for overseeing the entire accounting process, including invoicing, expense management, and procurement. This role requires strong analytical skills, attention to detail, and the ability to work effectively in a...


  • Cebu City, Central Visayas, Philippines Dynamixcloud Full time

    About the RoleThe Customer Satisfaction Champion will be responsible for ensuring that all customers receive the highest level of service and satisfaction from our service desk. This includes efficiently handling and overseeing the escalation of support issues, acting as a point of contact for complex or high-priority incidents, and collaborating with team...


  • Iloilo City, Western Visayas, Philippines GECO Philippines Full time

    GECO Philippines is a leading company in the industry, committed to delivering exceptional customer service and support. We are currently seeking an Incoming Call Resolution Expert to join our team, responsible for handling inbound customer service calls, processing sales inquiries, and taking collections calls.About the Company:GECO Philippines is a dynamic...


  • Cebu City, Central Visayas, Philippines CallTek Full time

    CallTek is seeking a talented Technical Support Engineer Tier II to contribute to our support team's success. This role offers a unique opportunity to work with complex technical issues and provide expert guidance to our customers.Primary ResponsibilitiesTier II engineers handle escalated technical issues from Tier I support.Collaboration with engineering...


  • Cebu City, Central Visayas, Philippines Lear Automotive Services (Netherlands) B.V. - Philippine Branch Full time

    Job OverviewWe are seeking an experienced Automated Process Expert to join our team at Lear Automotive Services (Netherlands) B.V. - Philippine Branch.The ideal candidate will have a strong background in creating RPA workflows using UiPath and possess excellent communication skills to effectively collaborate with technical and non-technical counterparts.Key...


  • Cebu City, Central Visayas, Philippines JK Network Services Full time

    JK Network Services is seeking a talented Business Process Improvement Expert to join our team. As a key member of our organization, you will be responsible for analyzing and creating systems and processes, addressing customer requirements, and developing business solutions.The ideal candidate will have a bachelor's degree in IT or a related field and at...


  • Cebu City, Central Visayas, Philippines Wipro Technologies Full time

    We are looking for an experienced Corporate Financial Services Expert to join our team. In this role, you will be responsible for managing and helping with other finance activities, including assisting in payroll and final pay processing.You will interact with employees' concerns and ensure timely resolution, while also preparing and submitting statutory...


  • Cebu City, Central Visayas, Philippines Staff Outsourcing Solutions Full time

    At Staff Outsourcing Solutions, we are seeking a highly skilled Insurance and Claims Expert to join our team in Cebu. As an expert in insurance payment collections, claims resolution, and revenue cycle management, you will play a crucial role in ensuring the smooth operation of our clients' medical billing processes.The ideal candidate will have experience...


  • Cebu City, Central Visayas, Philippines Wipro Job title Full time

    We are looking for a Talent Acquisition Expert for Process Improvement who can help us streamline our hiring processes and boost recruitment results. As a member of our team, you will play a critical role in ensuring that our processes are efficient, effective, and aligned with our business goals.About the Job:The ideal candidate will have experience in...


  • Cebu City, Central Visayas, Philippines NeksJob Full time

    Role DescriptionWe are seeking an experienced Service Delivery Expert to join our Neksjob Corporation team. In this role, you will be responsible for delivering exceptional customer experiences through efficient queue management, mailbox management, and ad-hoc task fulfillment. You will also develop and maintain a thorough understanding of our Standard...


  • Cebu City, Central Visayas, Philippines VISEO Full time

    VISEO is seeking an experienced Application Maintenance Expert for e-commerce solutions. As a key member of our team, you'll be responsible for maintaining the stability and performance of our retail applications. You'll work closely with internal stakeholders to ensure timely issue resolution and collaborate with clients to understand their needs.The ideal...