Digital Platform Consultant
5 days ago
Why Join Us
ING Bank N.V. offers a dynamic and innovative work environment that fosters collaboration and creativity.
Job Title
Digital Channels Consultant
Job Summary
This role involves developing and implementing strategies to enhance our digital channels and drive business growth. You will work closely with cross-functional teams to ensure seamless execution of digital channel initiatives.
Main Responsibilities
- Digital Channel Development: Develop and implement innovative digital channel solutions to meet the evolving needs of our customers.
- Customer Engagement: Design and execute effective customer engagement strategies to improve customer satisfaction and loyalty.
- Process Improvement: Continuously identify opportunities for process improvement and implement changes to enhance efficiency and effectiveness.
- Team Collaboration: Collaborate with cross-functional teams to ensure seamless execution of digital channel initiatives.
Requirements
- Digital Channels Experience: Proven experience or willingness to learn with digital channels and subscription structuring.
- Customer Understanding: In-depth understanding of customer needs and market standards.
- Communication Skills: Strong communication skills with a results-oriented approach.
- Agility: Agile and entrepreneurial mindset.
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