Digital Distribution Platform Principal

3 weeks ago


Manila, National Capital Region, Philippines AIA Philippines Full time

Ensure the implementation and delivery of future-fit distribution platforms that meet business objectives and provide a seamless user experience that promotes market-leading levels of engagement and adoption.

Ensure revitalized and digitally optimized journeys that support AIA PH and Group objectives in line with clear product roadmaps that meet business plans.

Roles and Responsibilities:

  • Investigation, identification, and implementation of digital platforms and solutions to improve distribution advisor experience.
  • Ensuring that future-proof digital solutions meet business objectives while being aligned with company and Group requirements/standards.
  • Developing the IT product roadmap alongside the business product roadmap to ensure that the solutions are fit for purpose.
  • Being the point of contact for Group Digital on distribution solutions.
  • Supporting the identification and implementation of requirement telemetry to monitor performance and adoption for related features.
  • Ensuring continuous improvement and stabilization of the solution through constant partnership with relevant business and IT functions.
  • Working with business process owners to ensure that system processes and business processes support efficiency improvement and automation to provide a positive ROI for customer and distribution platforms.

Minimum Job Requirements:

  • Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. A Master's degree is a plus.
  • At least 5 years of experience in digital platform development and business analysis, preferably in the insurance or financial services industry.
  • Strong understanding of digital technologies and platforms, including cloud computing, mobile development, and web technologies.
  • Hands-on experience in process improvement and user journey mapping/improvement.
  • Proven team management leadership, working with both IT and business stakeholders.

At AIA Philippines and AIA Digital+, we strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to cultivate an inclusive work environment that accepts the strength of heritage and individuals.

Join AIA Now

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