
Card Operations Manager
5 hours ago
This role oversees the management of Card Operations, ensuring alignment with business goals and objectives. The successful candidate will have expertise in people management skills and strong leadership abilities.
Responsibilities- Monitors performance to prevent customer complaints and ensures timely resolution.
- Ensures accurate submission of reports and reviews process improvements for cost reduction.
- Manages budgets and performs periodic cost analyses.
- Verifies or approves within functional area limits.
- Performs miscellaneous duties as assigned.
- Evaluates and decides on prioritization of process changes.
- Provides direction in administering facilities and operations management.
- Focuses strategic plans on Cards Operations' business goals.
- Administers employee policies and practices.
- Ensures self-audit compliance in different teams.
- Establishes an effective organizational structure and manages human resource requirements.
- Reviews training needs and approves cross-training programs.
- Conducts formal performance management and mentoring of Unit Heads and Team Leaders.
- Ensures team members have appropriate training and tools.
- Overall management of Card Operations Group.
- Expertise in people management skills.
- Strong leadership and analytical skills.
- Results-driven with ability to organize and plan work independently.
- Executive
- Full-time
- Customer Service, Management, and Analyst
- Banking
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Operations Business Manager
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Accounting Operations Manager
2 days ago
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Marketing Operations Manager
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Operations Excellence Manager
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