
AI Performance Engineer
2 days ago
You will be responsible for designing and implementing agent evaluation pipelines that benchmark AI capabilities across real-world enterprise use cases.
Benchmarking involves creating domain-specific benchmarks for product support, engineering operations, GTM insights, and other relevant verticals. You will also develop performance benchmarks that measure and optimize for latency, safety, cost-efficiency, and user-perceived quality.
Our team is looking for a skilled professional to create search- and retrieval-oriented benchmarks, including multilingual query handling, annotation-aware scoring, and context relevance.
As a key member of our team, you will partner with AI and infrastructure teams to instrument models and agents with detailed telemetry for outcome-based evaluation.
We are seeking an individual who can drive human-in-the-loop and programmatic testing methodologies for fuzzy metrics like helpfulness, intent alignment, and resolution effectiveness.
Contributions to DevRev's open evaluation tooling and benchmarking frameworks are highly valued, as we strive to shape the broader ecosystem's understanding of SaaS AI performance.
- Design and implement agent evaluation pipelines.
- Build domain-specific benchmarks.
- Develop performance benchmarks.
- Create search- and retrieval-oriented benchmarks.
- Instrument models and agents with detailed telemetry.
- Drive human-in-the-loop and programmatic testing methodologies.
- Contribute to DevRev's open evaluation tooling.
- 3–7 years of experience in systems, infra, or performance engineering roles.
- Fluency in Python and comfort working across full-stack and backend services.
- Experience building or using LLMs, vector-based search, or agentic frameworks in production environments.
- Familiarity with LLM model serving infrastructure.
- Experience working with model tuning workflows.
- Deep appreciation for measuring what matters.
- Familiarity with evaluation techniques in NLP, information retrieval, or human-centered AI.
- Strong product and user intuition.
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