Helpdesk Operations Expert

4 days ago


Makati City, National Capital Region, Philippines Hunters hub Incorporated Full time

Join Our Team

Hunters Hub Incorporated is a leading provider of IT solutions and services, and we're looking for talented individuals like you to join our team

About the Role

We're seeking an experienced Helpdesk Support Specialist to provide technical assistance to our clients and resolve their IT-related issues. If you're passionate about technology and enjoy helping others, this could be the perfect opportunity for you

Responsibilities

  1. Providing technical assistance to clients via phone, email, or in-person
  2. Analyzing and resolving IT-related issues in a timely and efficient manner
  3. Gathering information from clients to determine the root cause of the issue
  4. Processing and recording call transactions accurately
  5. Working collaboratively with other teams to resolve complex issues

Requirements

  • Bachelor's Degree in Computer Science or Information Technology
  • At least 2 years of experience in helpdesk support or a related field
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment


  • Makati City, National Capital Region, Philippines Hunter's Hub Incorporated Full time

    Job SummaryWe are seeking an experienced Helpdesk Technical Expert to join our team at Hunter's Hub Incorporated. The successful candidate will be responsible for providing technical support to customers via various channels.Key Responsibilities• Provide technical support via phone, email, or chat• Troubleshoot hardware, software, and network issues•...


  • Makati City, National Capital Region, Philippines Hunter's Hub Inc Full time

    Hunter's Hub Inc is a dynamic and fast-paced company that requires a skilled and experienced Technical Support Specialist to join our team. As a Helpdesk Operations Coordinator, you will be responsible for providing technical support to our customers and ensuring that their issues are resolved in a timely and efficient manner.Key ResponsibilitiesThe...


  • Quezon City, National Capital Region, Philippines Tier1usa Full time

    Athena is a dynamic company empowering possibility through transformative delegation. As a Helpdesk Operations Specialist, you will play a vital role in addressing employee inquiries, issues, and requests efficiently.Job DescriptionThis position involves resolving problems promptly and continuously improving support processes to ensure the organization...


  • Quezon City, National Capital Region, Philippines Tier1usa Full time

    Job DescriptionWe at Athena empower exceptional talent with boundless opportunities to achieve more. We achieve this by pairing exceptional Executive Partners (XPs) from the Philippines and Kenya with our driven clients and ensuring both receive ongoing support throughout the journey. The result is 10x more leverage, more time, and a greater impact on our...

  • Helpdesk Analyst

    3 days ago


    Mandaluyong City, National Capital Region, Philippines Surbana Consultants Pte Ltd – Kingdom of Saudi Arabia (KSA) branch Full time

    Primary Purpose of Position- Acting as the team's Officer-in-Charge in the absence of the Senior Analyst and Helpdesk Team Lead.- Provide quality front line application support to the SJgroup business for extended operating hours.- Relieve the workload of corporate resources and improve their capabilities to deliver better results to the business.Key...

  • Analyst, Helpdesk

    3 days ago


    Quezon City, National Capital Region, Philippines Tier1usa Full time

    Job DescriptionAt Athena, we empower possibility through transformative delegation. True leaders reflect on what they want in life and map the path to get there. We clear the way by pairing exceptional Philippine-based EAs with our driven clients and ensuring both receive ongoing support throughout the journey. The result is 10x more leverage, more time, and...

  • Helpdesk Engineer

    1 week ago


    Quezon City, National Capital Region, Philippines Manpower Core Group Inc. Full time

    Job Overview:As a Helpdesk Engineer with Manpower Core Group Inc., you will play a vital role in delivering exceptional technical support to our customers. Your primary responsibility will be to provide 1st line technical support via various channels, ensuring prompt resolution of customer inquiries and issues.Key Accountabilities:Deliver technical support...


  • Mandaluyong City, National Capital Region, Philippines Surbana Consultants Pte Ltd – Kingdom of Saudi Arabia (KSA) branch Full time

    Job DescriptionThe Helpdesk Team Lead Assistant will provide quality front-line application support to the business, ensuring that all issues are resolved efficiently and effectively. This role will act as Officer-in-Charge in the absence of the Senior Analyst and Helpdesk Team Lead, and will assist in coaching and mentoring junior team members to achieve...


  • Makati City, National Capital Region, Philippines Hunter's Hub Inc. Full time

    **About the Job**Hunter's Hub Inc. offers an exciting opportunity for a Technical Assistance Expert to join our team. As a key member of our support team, you will play a crucial role in ensuring seamless technical support to our customers.Responsibilities:Deliver technical support via phone, email, or chat.Troubleshoot and resolve technical issues...


  • Makati City, National Capital Region, Philippines Odfjell Technology Full time

    At Odfjell Technology, we strive to create a satisfying and motivating workplace for our employees and an arena for sharing experiences with a focus on ongoing learning and development.Job DescriptionThe IT Engineer will be responsible for general IT and desktop support, including troubleshooting, diagnosing, and resolving technical issues. The role also...


  • Makati City, National Capital Region, Philippines Hunter's Hub Inc Full time

    Are you a technical expert with a passion for helping others? Do you have experience in Helpdesk support and System Support? We are seeking a skilled and experienced Technical Support Specialist to join our team at Hunter's Hub Inc.Job SummaryThe successful candidate will have:At least 2 years of experience in Helpdesk support or related fieldBachelor Degree...


  • Makati City, National Capital Region, Philippines Hunter's Hub Inc. Full time

    Required Skills and Qualifications">">Bachelor Degree in Computer Science Information Technology">At least 2 years of Helpdesk support or related experience">System Support experience">Good communication and interpersonal skills">


  • Makati City, National Capital Region, Philippines Kwanii Full time

    Role SummaryThe IT Infrastructure Developer role at Kwanii involves designing, implementing, and maintaining our clients' technology systems to ensure seamless operations. This includes troubleshooting and resolving technical issues while providing critical support to digital operations, contributing to our clients' continued technological success in their...


  • Makati City, National Capital Region, Philippines Nityo Infotech Full time

    Nityo InfotechWe are looking for an experienced E-Banking Operations Expert to join our team.About the Role:This role involves managing and optimizing e-Banking operations, ensuring seamless customer experiences. As an E-Banking Operations Expert, you will be responsible for implementing process improvements, identifying areas of risk, and developing...


  • Makati City, National Capital Region, Philippines WHR Global Consulting Full time

    About the RoleThis is an exciting opportunity for a motivated and detail-oriented individual to join our team as an Accounting Operations Expert. As a key contributor to our accounting operations, you will be responsible for managing financial data, developing financial procedures, and collaborating with cross-functional teams.Key ResponsibilitiesManage...


  • Makati City, National Capital Region, Philippines Standard Chartered Life and Careers Full time

    We are seeking a highly motivated and experienced professional to join our Custody Operations team as a Custody Operations Expert. As a key member of our team, you will be responsible for managing the day-to-day operations of our custody accounts, ensuring that all transactions are completed accurately and efficiently. Your expertise will be invaluable in...


  • Quezon City, National Capital Region, Philippines Sourcefit DR Full time

    We are currently seeking an experienced IT Helpdesk Tier 3 Support Specialist to join our team. The successful candidate will be responsible for monitoring the support queue, evaluating incidents, and ensuring their appropriate prioritization and assignment. The role involves managing the support inbox, collaboration workspaces, databases, applications,...


  • Makati City, National Capital Region, Philippines Canva Full time

    About UsAt Canva, we make hiring decisions based on your experience, skills, and passion, as well as how you can enhance Canva and our culture. Our teams are responsible for delivering exceptional customer experiences through streamlined and scalable systems, optimized contact flow, expert support specialists, customer insights, and tools to enable...


  • Makati City, National Capital Region, Philippines TASQ Staffing Solutions Full time

    Event and Training Operations Expert Wanted:We are seeking an experienced Event and Training Operations Expert to join our team at TASQ Staffing Solutions. As a key contributor, you will be responsible for designing and delivering exceptional training programs and coordinating events that drive business results and customer engagement.Key...


  • Makati City, National Capital Region, Philippines Kwanii Full time

    Kwanii OverviewKwanii is a BPO company with operations in Australia and the Philippines, committed to excellence in providing outstanding outsourcing solutions for businesses of all sizes. We value transparency and honesty, ensuring that clients receive reliable services. Our proactiveness and adaptability enable us to stay ahead of industry trends and...