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Practice Head for Midas and FPM Implementations

1 week ago

Pasig, National Capital Region, Philippines Finastra Full time

Overview:

Finastra is seeking a senior leadership position for its profitable practice. The ideal candidate will have significant experience with midas and/or core banking software, strong leadership skills, and expertise in project management.

About the Role:

  • Manage customer relationships to ensure customer success and satisfaction.
  • Investigate and resolve technical defects related to projects implementations.
  • Develop excellent relationships with customers and ensure their needs are met.
  • Collaborate with product and customer support teams to align delivery and support timelines with project plans.

Requirements:

  • Significant experience with midas and/or core banking software.
  • Strong leadership skills with experience in managing multidisciplinary teams.
  • Experience in pre-sales activities, including project scoping, estimations, and SOWs.
  • Strong project management experience, particularly in software implementation and deployment.
  • Customer management skills with a focus on ensuring customer success.