Medical Support Specialist

17 hours ago

Bacoor, Calabarzon, Philippines beBeeHealthcare Full time $660 - $970
Job Title: Virtual Healthcare Assistant

 

As a vital member of our team, you will play a pivotal role in redefining the future of work for companies worldwide.

This is an exciting opportunity to contribute to building world-class teams and placing operations on autopilot.

Key Responsibilities:
  • Document new patient and referral intake information.
  • Manage appointment bookings, cancellations, and rescheduling for patients and healthcare providers.
  • Input patient information, medical records (CPT, ICD-10, HCPCS), and billing date into Electronic Medical Record (EMR) systems.
  • Assist with processing insurance claims, verifying patient insurance information, and handling billing inquiries, concerns, and documentation.
  • Respond to incoming patient inquiries, providing information and directing them to the appropriate healthcare professional.
  • Assist in analyzing healthcare data, preparing reports, and maintaining records.
  • Ensure HIPAA compliance, privacy regulations, and maintenance of patient confidentiality.
  • Coordinate the sending of medical records to various departments, healthcare providers, and professionals as directed by the Managing Physician.
Requirements:
  • Bachelor's degree in medical fields or the pharmaceutical-related industry.
  • At least 1-year experience as a Medical Virtual Assistant.
  • Excellent English communication skills both written and verbal (At least C1 level).
  • Solid understanding of medical terminologies and practices.
  • Proficient in EHR/EMR systems and ability to troubleshoot common technical issues.
  • Understanding of healthcare privacy regulations.
  • Strong interpersonal skills.
  • Solid organizational & time management skills with keen attention to details.
  • Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and Voice over Internet Protocol (VoIP).
  • Able to work on a graveyard shift.

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