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Facilities Operations Specialist

1 week ago

Manila, National Capital Region, Philippines CITADEL Pacific Ltd. Full time

About CITADEL Pacific Ltd.

CITADEL Pacific Ltd. is a trusted service provider with deep experience in client-services through its various operating businesses and a track record of long-standing relationships with global blue-chip clients.

The company has diversified to be a leading service provider engaged in airline catering, manpower training and deployment, and warehousing.

Job Summary

The Facilities Manager will oversee both soft and hard facility services, ensuring the seamless operation and maintenance of our physical environment and assets. This includes managing maintenance, safety and security, cleanliness, and overall functionality.

This role involves cultivating strong relationships with both internal and external stakeholders.

Duties and Responsibilities

  1. Facility Maintenance
  • Develop and implement maintenance plans for buildings and grounds
  • Oversee routine and preventive maintenance for HVAC, plumbing, electrical systems, and other critical infrastructure
  • Coordinate repairs and renovations with contractors and service providers
  • Supervise cleaning, overall upkeep and security and safety of the facilities
Safety and Security
  • Ensure compliance with local, regional, and national regulations, including health and safety standards
  • Conduct regular inspections to identify and resolve safety hazards
  • Manage fire safety systems, including alarms and sprinklers, and ensure regular testing and maintenance
  • Establish safety programs and initiatives including protocols for accidents and incidents and its relevant reporting and documentations
  • Lead the security team including protocols and SOPs
Budget Management
  • Prepare and manage budgets, including forecasting and cost control
  • Analyze spending and identify areas for cost savings
  • Oversee procurement of supplies and services within budget constraints
Vendor Management
  • Source, negotiate, and manage contracts with external vendors and service providers
  • Monitor vendor performance to ensure service levels meet organizational standards
  • Manage billing and payment issues related to facilities services
Space Management
  • Plan and coordinate office space utilization and layout changes
  • Manage space allocation for departments and employees including storage facilities
  • Oversee the setup of new workspaces and the reconfiguration of existing ones
Emergency Response
  • Develop and implement emergency preparedness and response plans
  • Coordinate responses to facility-related emergencies and incidents
  • Ensure the availability and maintenance of emergency equipment
Sustainability Initiatives
  • Promote and implement energy-efficient practices and sustainability initiatives
  • Monitor and report on energy consumption and waste management
Staff Management
  • Supervise and train facilities staff and contractors
  • Conduct performance evaluations and address any staff issues
  • Skillset alignment and flexibility to support on other service facets
Customer Service
  • Serve as the primary contact for internal and external facility-related inquiries
  • Address and resolve facility-related issues and complaints promptly
  • Provide proper escalations and facilitation of customer requests
Administrative Duties
  • Maintain accurate records of maintenance activities, repairs, and inventory
  • Prepare reports and documentation as required
  • Ensure inter-department coordination and support
  • Proficient with the latest industry practices, standards and regulations including any amendments
  • Assure completion and up-to-date certifications and permits