Operational Excellence and Compliance Specialist

3 days ago


Manila, National Capital Region, Philippines Private Advertiser Full time

About the Opportunity

We are seeking a skilled Third-Party Relationship Manager to join our dynamic and purpose-driven organization, driving operational excellence and compliance through effective vendor management.

You will oversee and enhance our relationships with external vendors, service providers, and partners, ensuring compliance, optimizing HR processes, and leveraging data insights to drive strategic initiatives that elevate operational excellence.

Main Responsibilities:

  • Conduct thorough due diligence and risk assessments for new and existing third-party vendors, monitoring their performance against SLAs and KPIs, providing insights and recommendations for improvement.
  • Ensure third-party vendors meet regulatory and compliance requirements, facilitating audits and documentation.
  • Develop and maintain organized documentation and generate reports on vendor performance and compliance.
  • Implement efficient workflows and tools to enhance third-party management processes, staying updated on industry trends, best practices, and regulatory changes.

Key Priorities:

  • Review and improve HR policies and processes, ensuring alignment with business goals.
  • Drive operational excellence through strategic alignment, structured cadences, and process optimization.
  • Manage change initiatives within HR operations, fostering a culture of continuous improvement.
  • Utilize data analytics to identify HR trends and inform operational strategies.

Essential Qualifications:

  • Bachelor's degree in relevant field.
  • MUST have 3-5 years of experience in third-party management, policy, and process improvement within HR.
  • Familiarity with third-party regulations and best practices is a plus.
  • Experience in vendor relationship management and performance monitoring.
  • Background in FMCG or manufacturing industry, handling over 1K 3rd-party employees will be an advantage.
  • Strong analytical skills to derive insights and support data-driven decision-making.
  • Excellent problem-solving, communication, and stakeholder management abilities.


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