Quality Assurance Specialist

7 days ago

Dasmariñas, Calabarzon, Philippines beBeeQuality Full time $60,000 - $70,000
About the Job

We are seeking a Quality Assurance Specialist to join our team as we strive to deliver exceptional digital projects. As a detail-oriented and proactive member, you will play a vital role in ensuring our products meet the highest quality standards.

Key Responsibilities
  • Review and test completed work to identify defects, inconsistencies, or usability issues.
  • Log and track bugs in Trello, providing clear reproduction steps and supporting evidence.
  • Identify not only task-specific defects but also related side issues that could impact project quality.
  • Ensure issues are addressed before delivery to stakeholders.
  • Liaise directly with clients to assess incoming support requests, clarifying requirements where needed.
  • Translate client feedback into actionable tasks for the development team.
  • Prioritize and manage support tickets to ensure timely resolution.
  • Track project progress and update relevant stakeholders.
  • Send back completed work / tasks to stakeholders for testing with clear communication and steps to test.
  • Work within Trello and Jira to manage and monitor tasks.
  • Ensure project documentation is up to date and accurate.
  • Collaborate closely with developers, designers, and other stakeholders to maintain smooth workflows.
Requirements
  • 5+ years' experience in manual QA, ideally within a digital agency or software development environment.
  • Strong familiarity with Trello, Jira, or similar project management tools.
  • Excellent communication skills and ability to work directly with clients.
  • High attention to detail with the ability to think beyond the immediate task.
  • Proactive in identifying issues before they are raised by stakeholders.
  • Strong organisational skills and ability to manage multiple priorities.
Nice to Have
  • Experience in project management or coordination.
  • Familiarity with web technologies, CMS platforms (e.g., WordPress), and basic HTML/CSS concepts.

In return for your expertise, we offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package. We value your input and contribution to our team's success.

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