Customer Service Representative

4 weeks ago


Quezon City, National Capital Region, Philippines Neksjob Full time
Customer Service Representative - E-Commerce

We are seeking a highly motivated and customer-centric individual to join our E-commerce team as a Customer Service Representative. In this role, you will be the first point of contact for our online customers, providing exceptional support and ensuring a positive shopping experience from start to finish.

Key Responsibilities:
  • Provide timely and effective support to customers via phone, email, and chat
  • Respond to customer inquiries and resolve issues in a professional and courteous manner
  • Collaborate with internal teams to resolve customer complaints and issues
  • Stay up-to-date on product knowledge and company policies to provide accurate information to customers

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for growth and professional development
  • A competitive salary and benefits package


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