Current jobs related to Workforce Operations Manager - Cavite City, Calabarzon - Neksjob

  • Workforce Operations Manager

    3 days ago

    Cavite City, Calabarzon, Philippines Neksjob Full time

    Job OverviewNeksjob seeks a highly skilled Workforce Management (WFM) Supervisor to oversee the operational support aspects of our contact center. This includes managing staffing, scheduling, forecasting systems, and policies to ensure efficient workforce management processes are implemented and monitored.Key Responsibilities:Oversight of contact center...

  • Senior Workforce Manager

    6 days ago

    Cavite City, Calabarzon, Philippines Neksjob Full time

    About NeksjobNeksjob is a dynamic organization that values innovation and excellence in workforce management. As a Senior Workforce Manager, you will play a critical role in driving our company's growth and success.Key Job Responsibilities:Develop and implement strategies to improve operational efficiency and reduce costs.Collaborate with cross-functional...

  • Workforce Services Senior Manager lvl

    3 weeks ago

    Cavite City, Calabarzon, Philippines Neksjob Full time

    OVERALL PURPOSE:The Workforce Services Senior Manager will be responsible for overseeing and managing the Workforce Management (WFM), AP, and QA functional teams, ensuring seamless operations across all areas of responsibility.RESPONSIBILITIES: - Manage the cost structure and budget for the WFM, AP, and QA functions. - Support Command Center leads in sales...

  • Workforce (Mamangement Supervisor)

    4 weeks ago

    Cavite City, Calabarzon, Philippines Neksjob Full time

    Target Start Date: ASAPRequirements/Required Skills:Extensive knowledge and experience in Workforce Management (WFM)Job Description:The WFM Supervisor is responsible for overseeing all operational support aspects of the contact center, including staffing, scheduling, forecasting systems, and policies. You will ensure that workforce management processes are...

  • Workforce (Mamangement Supervisor)

    3 days ago

    Cavite City, Calabarzon, Philippines Neksjob Full time

    Target Start Date: ASAPRequirements/Required Skills:Extensive knowledge and experience in Workforce Management (WFM)Job Description:The WFM Supervisor is responsible for overseeing all operational support aspects of the contact center, including staffing, scheduling, forecasting systems, and policies. You will ensure that workforce management processes are...

  • Workforce Services Director

    6 days ago

    Cavite City, Calabarzon, Philippines Neksjob Full time

    Job SummaryThe Senior Workforce Manager will oversee the daily operations of the Workforce Management, AP, and QA functional teams. The role is responsible for ensuring seamless interactions across all areas of responsibility.Main Responsibilities:Manage the cost structure and budget for the WFM, AP, and QA functions.Support Command Center leads in sales and...

  • Financial Operations Specialist

    2 days ago

    Cavite City, Calabarzon, Philippines Eteam Workforce Private Corporation Full time

    Job SummaryWe are seeking a highly skilled Financial Operations Specialist to join our team at Eteam Workforce Private Corporation. In this role, you will be responsible for processing invoices and preparing reports.ResponsibilitiesProcess invoices and ensure timely paymentsPrepare financial reports and analysesManage accounts payable and reconcile...

  • Global Workforce Operations Manager

    2 days ago

    Paranaque City, Calabarzon, Philippines IBEX Global Solutions Full time

    About the RoleThis position requires a seasoned professional to manage relationships with our client workforce partners, ensure globally consistent WFM processes, and meet/exceed SLAs through efficient planning, forecasting, scheduling, and real-time practices.Main Duties:Develop and maintain strong relationships with clients, acting as their primary point...

  • Workforce Manager

    2 days ago

    Paranaque City, Calabarzon, Philippines IBEX Global Solutions Full time

    OverviewThe Global Workforce Strategic Partner is responsible for managing relationships with our client workforce partners, ensuring globally consistent WFM processes, and meeting and exceeding SLAs through smart and effective planning, forecasting, scheduling, and real-time practices.ResponsibilitiesResponsible for being the client single point of contact,...

  • Management and Operations Executive

    6 days ago

    Cavite City, Calabarzon, Philippines Neksjob Full time

    Job OverviewThe Senior Workforce Manager will be responsible for overseeing the daily operations of the Workforce Management, AP, and QA functional teams. This role will require strong leadership and analytical skills, as well as the ability to collaborate with cross-functional teams.Main Accountabilities:Develop and implement strategies to improve...

  • Workforce Operations Lead

    19 hours ago

    Antipolo City, Calabarzon, Philippines J-K Network Services Full time

    The ideal candidate will possess strong leadership skills and experience as a Workforce Manager. A Bachelor's degree holder with at least two years of experience in a similar role is required. The successful applicant must be willing to work night shifts and report to the office.

  • Workforce Solutions Specialist

    2 days ago

    Paranaque City, Calabarzon, Philippines IBEX Global Solutions Full time

    Job SummaryThe Global Workforce Strategic Partner is responsible for managing relationships with our client workforce partners, ensuring globally consistent WFM processes and meeting/exceeding SLAs through smart planning, forecasting, scheduling, and real-time practices.Main Responsibilities:Act as the single point of contact for clients, handling...

  • Workforce Management Specialist

    1 week ago

    Paranaque City, Calabarzon, Philippines HawodTech Solutions Full time

    The Workforce Management Specialist is an individual contributor role that generates forecasts and schedules while performing analytics on results. This is a job that requires a strong aptitude in mathematics and the ability to break down complex analytics into understandable and relatable terms to a wide variety of people. Through data preparation,...

  • Accounts Payable Clerk Assistant

    2 days ago

    Cavite City, Calabarzon, Philippines Eteam Workforce Private Corporation Full time

    About the RoleEteam Workforce Private Corporation is seeking an experienced Accounts Payable Clerk Assistant to support our finance team. In this position, you will assist in processing invoices, preparing financial reports, and managing accounts payable.Key ResponsibilitiesAssist in processing invoices and ensuring timely paymentsHelp prepare financial...

  • Invoice Processing Expert

    1 day ago

    Cavite City, Calabarzon, Philippines Eteam Workforce Private Corporation Full time

    Job DescriptionEteam Workforce Private Corporation is looking for an experienced Invoice Processing Expert to support our finance team. As an Invoice Processing Expert, you will be responsible for processing invoices, preparing financial reports, and managing accounts payable.Main ResponsibilitiesProcess invoices and ensure timely paymentPrepare financial...

  • Workforce Planning and Management Executive

    16 hours ago

    Paranaque City, Calabarzon, Philippines CITADEL Pacific Ltd. Full time

    Company OverviewCITADEL Pacific Ltd. is a reputable company that provides high-quality services to its clients. We are committed to delivering exceptional results and exceeding our clients' expectations.Job DescriptionWe are seeking a Workforce Planning and Management Executive to join our team. The successful candidate will be responsible for overseeing the...

  • Workforce Planner

    1 week ago

    Antipolo City, Calabarzon, Philippines TaskUs Full time

    Workforce Planner | AntipoloApply to locations: Antipolo, Rizal, PhilippinesPosted on: YesterdayTime left to apply: End Date: November 30, 2024 (30+ days left to apply)Job Requisition ID: R_2410_14827About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its...

  • Strategic Workforce Partnerships Lead

    2 days ago

    Paranaque City, Calabarzon, Philippines IBEX Global Solutions Full time

    Overview of Key ResponsibilitiesWe are seeking an experienced professional to fill this critical role, overseeing relationships with client workforce partners, driving globally consistent WFM processes, and ensuring successful outcomes through meticulous planning, forecasting, scheduling, and real-time practices.Main Accountabilities:Become the main point of...

  • Workforce Planner

    2 days ago

    Antipolo City, Calabarzon, Philippines TaskUs Full time

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect, and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

  • Operations Supervisor

    3 days ago

    Cavite City, Calabarzon, Philippines DP WORLD PHILIPPINES LOGISTICS, INC. Full time

    About the RoleThe role is accountable to supervise and improve overall operations and to ensure that all operational and safety procedures are strictly implemented inside the facility. The Operations Supervisor will be assigned in Cavite.Key AccountabilitiesEnsures efficient container yard operations.Monitors equipment availability and requested repairs...

Workforce Operations Manager

2 weeks ago

Cavite City, Calabarzon, Philippines Neksjob Full time
Job Summary:

The WFM Supervisor is a key member of the contact center leadership team, responsible for overseeing all operational support aspects of the contact center. This includes staffing, scheduling, forecasting systems, and policies. The ideal candidate will have extensive knowledge and experience in Workforce Management (WFM) and be able to ensure that workforce management processes are efficiently implemented.

Main Responsibilities:
* Oversee all operational support aspects of the contact center
* Ensure efficient implementation of workforce management processes
* Monitor performance of training programs across the contact center

Requirements/Required Skills:
* Extensive knowledge and experience in Workforce Management (WFM)
* Ability to oversee contact center quality issues and support system implementation

About Neksjob:
Neksjob is committed to providing exceptional customer experiences through our contact centers. As a WFM Supervisor, you will play a critical role in achieving this goal.