
Remote Administrative Support Specialist
11 hours ago
Support day-to-day operations of a real estate property management team based in Australia.
Responsibilities:- Review and process rental applications during weekly high-volume periods
- Send daily rental arrears reports to Property Managers and issue automated reminder emails to tenants via Property Me
- Prepare and issue Notices of Rent Increases using a provided rent increase schedule, forwarding copies to Property Managers
- Upload Gas and Electrical Compliance reports to tenant files and send copies to property owners through Property Me
- Prepare Tenant Transfer documentation for submission to Property Managers
- Assign TAPI invoices to the appropriate Property Manager for processing
- Liaise with tenants and trades for scheduling or completion updates on TAPI job requests
We're looking for candidates with 1–2 years of administrative support or real estate operations experience. Familiarity with Property Me and TAPI systems is highly desirable. Additionally, you should have a basic understanding of Australian rental property procedures and compliance processes.
Key qualifications include excellent English communication skills, strong attention to detail, accuracy, and time management. You must be proactive, responsive, and collaborative in a remote work setting.
What Success Looks Like- Timely and accurate processing of rent-related tasks, notices, and tenant communications
- Clear coordination with Property Managers, with minimal need for follow-ups
- Compliance records and tenant files are consistently updated and accurate
- Responsiveness to daily task updates and operational priorities
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